Health-Care Workers’ Perception of Reimbursement for Complex Surgical Oncology Procedures

• Published in: The American surgeon 2020-02, Vol.86 (2), p.140-145
• Main Authors: Levi, Shoshana, Alberto, Emily, Urban, Dakota, Petrelli, Nicholas, Tiesi, Gregory
• Format: Article
• Language: English
• Subjects: Cancer; Cancer Care Facilities; Compensation; Employees; Fees and Charges; Female; Gastrectomy; Gastrectomy - economics; Government programs; Health care; Health Personnel - psychology; Health Personnel - statistics & numerical data; Hepatectomy; Hepatectomy - economics; Hospital costs; Humans; Insurance, Health, Reimbursement - economics; Male; Medical personnel; Medical Staff - economics; Medical Staff - statistics & numerical data; Medicare; Medicare - economics; Middle Aged; Nurses; Nursing Staff - economics; Nursing Staff - statistics & numerical data; Oncology; Pancreaticoduodenectomy; Pancreaticoduodenectomy - economics; Patients; Perception; Perceptions; Physicians; Plastic surgery; Polls & surveys; Privacy; Reimbursement; Schedules; Statistical analysis; Studies; Surgeons; United States; Wages & salaries; Workers
• ISSN: 0003-1348; 1555-9823
• DOI: 10.1177/000313482008600234

Perception of physician reimbursement for surgical procedures is not well studied. The few existing studies illustrate that patients believe compensation to be higher than in reality. These studies focus on patient perceptions and have not assessed health-care workers’ views. Our study examined health-care workers’ perception of reimbursement for complex surgical oncology procedures. An anonymous online survey was distributed to employees at our cancer center with descriptions and illustrations of three oncology procedures—hepatectomy, gastrectomy, and pancreaticoduodenectomy. Participants estimated the Medicare fee and gave their perceived value of each procedure. Participants recorded their perception of surgeon compensation overall, both before and after revealing the Medicare fee schedule. Most of the 113 participants were physicians (33.6%) and nurses (28.3%). When blinded to the Medicare fee schedules, most felt that reimbursements were too low for all procedures (60–64%) and that surgeons were overall undercompensated (57%). Value predictions for each procedure were discordant from actual Medicare fee schedules, with overestimates up to 374 per cent. After revealing the Medicare fee schedules, 55 per cent of respondents felt that surgeons were undercompensated. Even among health-care workers, a large discrepancy exists between perceived and actual reimbursement. Revealing actual reimbursements did not alter perception on overall surgeon compensation.