Turn analysis and patient‐centredness in paediatric otolaryngology surgical consultations

Objectives Physician and patient/parent communication is of utmost importance in consultations to improve the shared decision‐making (SDM) processes. This study investigated SDM‐related outcomes through turn analysis and an assessment of patient‐centred dialogue. Design Multi‐centre prospective coho...

Full description

Saved in:
Bibliographic Details
Published in:Clinical otolaryngology 2020-09, Vol.45 (5), p.725-731
Main Authors: Forner, David, Ungar, Gilanders, Chorney, Jill, Meier, Jeremy, Hong, Paul
Format: Article
Language:English
Subjects:
communication
Correlation analysis
Decision making
Density
Informed consent
Medical personnel
Otolaryngology
paediatrics
Parents
Patients
patient‐centred care
Pediatrics
Physicians
physician‐patient relations
Questionnaires
shared
tonsillectomy
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Objectives Physician and patient/parent communication is of utmost importance in consultations to improve the shared decision‐making (SDM) processes. This study investigated SDM‐related outcomes through turn analysis and an assessment of patient‐centred dialogue. Design Multi‐centre prospective cohort study analysing audio‐ and video‐recorded patient/parent‐physician interactions. Setting Two tertiary paediatric hospitals in Halifax, Nova Scotia and Salt Lake City, Utah. Participants Paediatric otolaryngologists, patients and parents during consultation for adenotonsillectomy. Main outcome measures Medical dialogue measures (turn analysis, patient‐centredness scores via the Roter Interaction Analysis System) and SDM questionnaires (SDM‐Q‐9). Results Turn density was significantly higher for physicians than patients/parents (P 
ISSN:1749-4478
1749-4486
DOI:10.1111/coa.13564