European Association of Oral Medicine 2021 Conference ‐ Crispian Scully Lecture: Applying Human Factors to Improve Patient Safety and Performance

Background This paper is a synopsis of the Crispian Scully Lecture, presented by one of the authors (PAB), at the 2021 European Association of Oral Medicine (EAOM) Conference in Lisbon, Portugal. It provides an overview of human factors that affect individuals and teams, highlighting ways to reduce...

Full description

Saved in:
Bibliographic Details
Published in:Journal of oral pathology & medicine 2022-01, Vol.51 (1), p.13-17
Main Authors: Brennan, Peter A, Jarvis, Steve, Oeppen, Rachel S
Format: Article
Language:English
Subjects:
Awareness
communication
Dehydration
Health care
human factors
Humans
Hunger
Oral Medicine
Patient Care Team
Patient Safety
Patients
Safety
situational awareness
tiredness
Citations: Items that this one cites
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Background This paper is a synopsis of the Crispian Scully Lecture, presented by one of the authors (PAB), at the 2021 European Association of Oral Medicine (EAOM) Conference in Lisbon, Portugal. It provides an overview of human factors that affect individuals and teams, highlighting ways to reduce the chances of error and improve patient safety. Discussion and Conclusion Error is an inevitable and ‘normal’ part of being human, and it can never be completely eliminated, though learning from mistakes is essential. Human factor application in health care can greatly improve patient safety and lead to better team working and staff morale. Personal factors including tiredness, hunger, dehydration and stress can all reduce performance and raise the risk of clinical error. It is also important to understand and optimise interaction within the clinical team. Poor communication, steep hierarchy and loss of situational awareness can all potentially compromise patient safety.
ISSN:0904-2512
1600-0714
DOI:10.1111/jop.13254