Optimizing aid activation in adaptive and non-adaptive aiding systems: A framework for design and validation

• Published in: Applied ergonomics 2022-05, Vol.101, p.103677-103677, Article 103677
• Main Authors: Greenlee, Eric T., Funke, Gregory J., Hess, Lucas J., Vidulich, Michael A.
• Format: Article
• Language: English
• Subjects: Adaptive aiding; Human performance; System design
• ISSN: 0003-6870; 1872-9126
• DOI: 10.1016/j.apergo.2021.103677

Development of adaptive aids to support human performance in complex systems is a cornerstone of human factors. Research in this area has led to a diversity of ideas regarding potential activation methods. However, little guidance has been provided on how to select among aid activation methods, and this lack of guidance could hinder adaptive aid development and deployment. Within the current paper, we review available methods of aid activation and describe a process for developing and validating adaptive aiding systems. We focus on supporting system designers who wish to select the ideal aid activation method for an intended application. The process that we recommend is an empirical approach to evaluate the feasibility, costs, and benefits of various potential methods of aid activation. This methodological framework will support practitioners making critical decisions about the design of aiding systems. •Many aid activation methods can be used for adaptive aiding system design.•This paper provides guidance for how to choose an ideal aid activation method.•We recommend cost-benefit comparison of multiple aid-activation methods.•This methodological framework will enable selection of effective aid activation.