Review of QFD and related deployment techniques

The paper reviews some historical developments in the quality function deployment (QFD) and extended house of quality (EHOQ) concepts that are popular for conveniently organizing product, process, and production planning information and for processing customer requirements. Since the inception of QF...

Full description

Saved in:
Bibliographic Details
Published in:Journal of manufacturing systems 1998-01, Vol.17 (3), p.221-234
Main Author: Prasad, Biren
Format: Article
Language:English
Subjects:
Concurrent engineering
Concurrent Function Deployment (CFD)
Deployment Techniques
Design of experiments
Design optimization
Fuzzy sets
House of Quality
Process controls
Process Planning
Product development
Production Planning
Productivity
Quality control
Quality Function Deployment (QFD)
Quality management
Studies
Total quality
Citations: Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The paper reviews some historical developments in the quality function deployment (QFD) and extended house of quality (EHOQ) concepts that are popular for conveniently organizing product, process, and production planning information and for processing customer requirements. Since the inception of QFD in Japan in the early 1970s, it has met with varying degrees of success. This paper first reviews the literature and describes the EHOQ, which is a mature arrangement of QFD. Other related deployment techniques are examined, and a new concept called concurrent function deployment (CFD) is described. CFD is based on parallel deployment of several lifecycle “value plans” in addition to the “quality plan” used in QFD. CFD thus gives rise to integrated templates, called house of values (HOV), which are compared to EHOQ templates. The differences and similarities between QFD and CFD are discussed.
ISSN:0278-6125
1878-6642
DOI:10.1016/S0278-6125(98)80063-0