The relationship between information and communication technologies adoption and management

This paper examines the impact of information and communication technologies (ICT) adoption on management praxis. The study, building on the theoretical framework developed by Scott Morton and his colleagues, attempts to identify the dynamic relationships between ICT adoption and management efforts...

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Bibliographic Details
Published in:Information & management 2002-09, Vol.39 (8), p.659-675
Main Authors: Spanos, Yiannis E., Prastacos, Gregory P., Poulymenakou, Angeliki
Format: Article
Language:English
Subjects:
Applied sciences
Communications systems
Communications technology
Computer science
control theory
systems
Correlation analysis
Exact sciences and technology
Human resources
Human resources skills
Impact
Information and communications technologies
Information systems. Data bases
Information technology
Management systems
Management theory
Memory organisation. Data processing
Partial correlation analysis
Software
Strategic planning
Strategy
Structure
Studies
Technological change
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Summary:This paper examines the impact of information and communication technologies (ICT) adoption on management praxis. The study, building on the theoretical framework developed by Scott Morton and his colleagues, attempts to identify the dynamic relationships between ICT adoption and management efforts towards modernization and reorganization. Using data from leading Greek firms, we report evidence as to how changes in strategy, organizational structure, management systems, and human skills link with the current and prospective level of use of various types of advanced ICT. Findings generally appear to suggest that Greek firms are in a process of recognizing the potential of ICT to enable and support changes that are necessary for successfully competing in a hyper-competitive environment. In particular, ICT adoption is shown to affect strategy by supporting long-term strategic objectives and the quest for profitability. Indirectly, it also links to strategic planning systems. ICT is found to be related to an internal environment characterized by open organization and flexibility. Finally, the results show that the sample firms recognize the need for multi-skilled personnel to exploit the advantages stemming from ICT adoption.
ISSN:0378-7206
1872-7530
DOI:10.1016/S0378-7206(01)00141-0