Organizational Management in Workflow Applications – Issues and Perspectives

Business processes automation requires the specification of process structures as well as the definition of resources involved in the execution of these processes. While the modeling of business processes and workflows is well researched, the link between the organizational elements and process acti...

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Bibliographic Details
Published in:Information technology and management 2004-07, Vol.5 (3-4), p.271-291
Main Author: Zur Muehlen, Michael
Format: Article
Language:English
Subjects:
Audit trails
Automation
Choreography
Management
Office automation
Organizational structure
Process engineering
Resource management
Studies
Workflow software
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Summary:Business processes automation requires the specification of process structures as well as the definition of resources involved in the execution of these processes. While the modeling of business processes and workflows is well researched, the link between the organizational elements and process activities is less well understood, and current developments in the web services choreography area completely neglect the organizational aspect of workflow applications. The purpose of this paper is to give an overview of the organizational aspects of workflow technology in the context of the workflow life cycle, to provide a review of existing work, and to develop guidelines for the design of a workflow-enabled organization, which can be used by both workflow vendors and users. [Publication Abstract]
ISSN:1385-951X
1573-7667
DOI:10.1023/b:item.0000031582.55219.2b