Agent-oriented technology in support of e-business

The rapid growth of the Internet, networking systems and the penetration of ISDN-based applications are stimulating a number of businesses to participate in e-commerce worldwide. One of the key characteristics of the e-business world is that companies will inevitably move more and more into a custom...

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Bibliographic Details
Published in:Communications of the ACM 2001-04, Vol.44 (4), p.71-77
Main Author: PAPAZOGLOU, MIKE P
Format: Magazinearticle
Language:English
Subjects:
Communication
Competitive advantage
Computer software industry
Cooperation
Electronic commerce
Electronic data interchange
Information sources
Integrated Services Digital Network
Intelligent agent
Knowledge
Planning
Services
Software
Suppliers
Supply chains
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Summary:The rapid growth of the Internet, networking systems and the penetration of ISDN-based applications are stimulating a number of businesses to participate in e-commerce worldwide. One of the key characteristics of the e-business world is that companies will inevitably move more and more into a customer-centric paradigm in order to increase competitiveness. Intelligent business agents are the next higher level of abstraction in model-based solutions to business-to-business e-commerce applications. The opportunities for using intelligent agents in an e-business application are enormous.
ISSN:0001-0782
1557-7317
DOI:10.1145/367211.367268