Architecture and design of an internet-enabled integrated workflow and groupware system

Purpose - In the last decade, bureaucratic organizational hierarchies have been increasingly replaced with flatter organizational forms, bringing together people from different disciplines to form project teams within and between organizations. Distributed project teams often are self-configuring ne...

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Bibliographic Details
Published in:Business process management journal 2005-06, Vol.11 (3), p.275-290
Main Author: Dustdar, Schahram
Format: Article
Language:English
Subjects:
Collaboration
Computer architecture
Distributed processing
Groupware
Information systems
Internet
Knowledge
Organizational learning
Peer to peer computing
Product development
Studies
Teamwork
Virtual teams
Workflow software
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Summary:Purpose - In the last decade, bureaucratic organizational hierarchies have been increasingly replaced with flatter organizational forms, bringing together people from different disciplines to form project teams within and between organizations. Distributed project teams often are self-configuring networks of mobile and "fixed" people, devices, and applications. They are the natural next step in the evolution of distributed computing, after client-server, web-based, and peer-to-peer computing. Seeks to show that a newly emerging requirement is to facilitate not just mobility of content (i.e. to support a multitude of devices and connectivity modes) to project members, but also mobility of context (i.e. to provide traceable and continuous support of dynamic relationships between people, artifacts, and business processes).Design methodology approach - The contribution of this paper is to present the design goals, the architecture, and implementation of a system aiming at supporting internet-enabled workflow and groupware for project teams, enabling traceable and continuous support of associations (relationships) between people, artifacts, and business processes.Findings - The findings indicate that building internet-enabled workflow and groupware systems is valuable for virtual teamwork, since they provide a foundation for context-aware and process-aware information systems.Originality value - This article outlines some foundations of process-aware collaborative work. Provides an analysis of current workflow and groupware shortcomings in respect of virtual teamwork, outlines the design goals, architecture and an implementation of a system aiming at supporting virtual teams on the internet.
ISSN:1463-7154
1758-4116
DOI:10.1108/14637150510600452