Viewpoint Its simple but not easy

Discusses the importance of recognising peoples contribution as an integral part of TQM, suggesting that it is recognition, and perhaps reward, for individual and team contributions, that helps to maintain both enthusiasm for and momentum of TQM.

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Bibliographic Details
Published in:Managing service quality 1992-12, Vol.2 (6), p.313-315
Main Author: Hillman, Peter
Format: Article
Language:English
Subjects:
PERSONNEL PSYCHOLOGY
RECOGNITION
Rewards
TQM
Online Access:Get full text
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Description
Summary:Discusses the importance of recognising peoples contribution as an integral part of TQM, suggesting that it is recognition, and perhaps reward, for individual and team contributions, that helps to maintain both enthusiasm for and momentum of TQM.
ISSN:0960-4529
2055-6225
2055-6233
DOI:10.1108/09604529210029560