Team climate and patients' perception of primary healthcare attributes in Brazil: a cross-sectional study

Team climate and attributes of primary healthcare (PHC) are key elements for collaborative practice. Few researchers have explored the relationship between team climate and patients' perceptions of PHC. This study aimed to assess the association between team climate and patients' perceptio...

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Bibliographic Details
Published in:Journal of interprofessional care 2024-07, Vol.38 (4), p.705-712
Main Authors: Peduzzi, Marina, Fernandes Agreli, Heloise Lima, da Silva, Jaqueline Alcantara Marcelino, Hara Koyama, Mitti Ayako, Fracolli, Lislaine Aparecida, Xyrichis, Andreas
Format: Article
Language:English
Subjects:
Adolescent
Adult
Attributes
Brazil
Cooperative Behavior
Cross-Sectional Studies
Female
Health care
Humans
Male
Middle Aged
Organizational Culture
Patient Care Team - organization & administration
Patient Satisfaction
Patients
Perception
Perceptions
Primary care
Primary Health Care - organization & administration
Teams
Young Adult
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Summary:Team climate and attributes of primary healthcare (PHC) are key elements for collaborative practice. Few researchers have explored the relationship between team climate and patients' perceptions of PHC. This study aimed to assess the association between team climate and patients' perceptions of primary healthcare attributes. A quantitative approach was adopted. In Stage 1, Team climate was assessed using Team Climate Inventory in 118 Family Health Strategy (FHS) teams at a PHC setting. In Stage 2, Patients' perceptions of PHC attributes were assessed using the Primary Care Assessment Tool (PCATool) in a sample of 844 patients enrolled in teams studied in Stage 1. Cluster analysis was used to identify team climate groups. The analysis used multilevel linear regression models. Patients assigned to teams with the highest team climate scores had the highest PHC attributes scores. Patients who reported affiliation at the team level had the highest PCATool scores overall. They also scored higher on the attributes of comprehensiveness and coordinated care compared to patients with affiliation to the health unit. In conclusion, patients under the care of FHS teams exhibiting a more favorable team climate had more positive patient perceptions of PHC attributes.
ISSN:1356-1820
1469-9567
DOI:10.1080/13561820.2024.2351006