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Gender Disparities in Electronic Health Record Usage and Inbasket Burden for Internal Medicine Residents

Background Studies have demonstrated patients hold different expectations for female physicians compared to male physicians, including higher expectations for patient-centered communication and addressing socioeconomic or emotional needs. Recent evidence indicates this gender disparity extends to th...

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Published in:Journal of general internal medicine : JGIM 2024-11, Vol.39 (15), p.2904-2909
Main Authors: Liddell, Savannah S., Tomasi, Alessandra G., Halvorsen, Andrew J., Stelling, Brianna E. Vaa, Leasure, Emily L.
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container_title Journal of general internal medicine : JGIM
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creator Liddell, Savannah S.
Tomasi, Alessandra G.
Halvorsen, Andrew J.
Stelling, Brianna E. Vaa
Leasure, Emily L.
description Background Studies have demonstrated patients hold different expectations for female physicians compared to male physicians, including higher expectations for patient-centered communication and addressing socioeconomic or emotional needs. Recent evidence indicates this gender disparity extends to the electronic health record (EHR). Similar studies have not been conducted with resident physicians. Objective This study seeks to characterize differences in EHR workload for female resident physicians compared to male resident physicians. Design This study evaluated 12 months of 156 Mayo Clinic internal medicine residents’ inbasket data from July 2020 to June 2021 using Epic’s Signal and Physician Efficiency Profile (PEP) data. Excel, BlueSky Statistics, and SAS analytical software were used for analysis. Paired t -tests and analysis of variance were used to compare PEP data by gender and postgraduate year (PGY). “Male” and “female” were used in substitute for “gender” as is precedent in the literature. Subjects Mayo Clinic internal medicine residents. Main Measures Total time spent in EHR per day; time in inbasket and notes per day; time in notes per appointment; number of patient advice requests made through the portal; message turnaround time. Key Results Female residents received more patient advice requests per year ( p  = 0.004) with an average of 86.7 compared to 68, resulting in 34% more patient advice requests per day worked ( p  
doi_str_mv 10.1007/s11606-024-08861-0
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Vaa ; Leasure, Emily L.</creator><creatorcontrib>Liddell, Savannah S. ; Tomasi, Alessandra G. ; Halvorsen, Andrew J. ; Stelling, Brianna E. Vaa ; Leasure, Emily L.</creatorcontrib><description>Background Studies have demonstrated patients hold different expectations for female physicians compared to male physicians, including higher expectations for patient-centered communication and addressing socioeconomic or emotional needs. Recent evidence indicates this gender disparity extends to the electronic health record (EHR). Similar studies have not been conducted with resident physicians. Objective This study seeks to characterize differences in EHR workload for female resident physicians compared to male resident physicians. Design This study evaluated 12 months of 156 Mayo Clinic internal medicine residents’ inbasket data from July 2020 to June 2021 using Epic’s Signal and Physician Efficiency Profile (PEP) data. Excel, BlueSky Statistics, and SAS analytical software were used for analysis. Paired t -tests and analysis of variance were used to compare PEP data by gender and postgraduate year (PGY). “Male” and “female” were used in substitute for “gender” as is precedent in the literature. Subjects Mayo Clinic internal medicine residents. Main Measures Total time spent in EHR per day; time in inbasket and notes per day; time in notes per appointment; number of patient advice requests made through the portal; message turnaround time. Key Results Female residents received more patient advice requests per year ( p  = 0.004) with an average of 86.7 compared to 68, resulting in 34% more patient advice requests per day worked ( p  &lt; 0.001). Female residents spent more time in inbasket per day ( p  = 0.002), in notes per day ( p  &lt; 0.001), and in notes per appointment ( p  = 0.001). Resident panel comparisons revealed equivocal sizes with significantly more female patients on female ( n  = 55) vs male ( n  = 34) resident panels ( p  &lt; 0.001). There was no difference in message turnaround time, total messages, or number of results received. Conclusions Female resident physicians experience significantly more patient-initiated messages and EHR workload despite equivalent number of results and panel size. Gender differences in inbasket burden may disproportionally impact the resident educational experience.</description><identifier>ISSN: 0884-8734</identifier><identifier>ISSN: 1525-1497</identifier><identifier>EISSN: 1525-1497</identifier><identifier>DOI: 10.1007/s11606-024-08861-0</identifier><identifier>PMID: 38926324</identifier><language>eng</language><publisher>Cham: Springer International Publishing</publisher><subject>Adult ; Data analysis ; Electronic health records ; Electronic Health Records - statistics &amp; numerical data ; Electronic medical records ; Female ; Females ; Gender ; Gender aspects ; Gender differences ; Gender equity ; Humans ; Internal Medicine ; Internal Medicine - education ; Internship and Residency - statistics &amp; numerical data ; Male ; Medical education ; Medical personnel ; Medicine ; Medicine &amp; Public Health ; Messages ; Original Research ; Patients ; Physicians ; Physicians, Women - statistics &amp; numerical data ; Sex differences ; Sex Factors ; Sexism ; Statistical analysis ; Telemedicine ; Time measurement ; Variance analysis ; Workload ; Workloads</subject><ispartof>Journal of general internal medicine : JGIM, 2024-11, Vol.39 (15), p.2904-2909</ispartof><rights>The Author(s), under exclusive licence to Society of General Internal Medicine 2024. 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The Author(s), under exclusive licence to Society of General Internal Medicine.</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><cites>FETCH-LOGICAL-c256t-52e3934e3299b0a937c9238c92de8e4fe71c97bf709c09edd2710723c013c6d3</cites><orcidid>0000-0002-6891-6264</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,776,780,27903,27904</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/38926324$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Liddell, Savannah S.</creatorcontrib><creatorcontrib>Tomasi, Alessandra G.</creatorcontrib><creatorcontrib>Halvorsen, Andrew J.</creatorcontrib><creatorcontrib>Stelling, Brianna E. Vaa</creatorcontrib><creatorcontrib>Leasure, Emily L.</creatorcontrib><title>Gender Disparities in Electronic Health Record Usage and Inbasket Burden for Internal Medicine Residents</title><title>Journal of general internal medicine : JGIM</title><addtitle>J GEN INTERN MED</addtitle><addtitle>J Gen Intern Med</addtitle><description>Background Studies have demonstrated patients hold different expectations for female physicians compared to male physicians, including higher expectations for patient-centered communication and addressing socioeconomic or emotional needs. Recent evidence indicates this gender disparity extends to the electronic health record (EHR). Similar studies have not been conducted with resident physicians. Objective This study seeks to characterize differences in EHR workload for female resident physicians compared to male resident physicians. Design This study evaluated 12 months of 156 Mayo Clinic internal medicine residents’ inbasket data from July 2020 to June 2021 using Epic’s Signal and Physician Efficiency Profile (PEP) data. Excel, BlueSky Statistics, and SAS analytical software were used for analysis. Paired t -tests and analysis of variance were used to compare PEP data by gender and postgraduate year (PGY). “Male” and “female” were used in substitute for “gender” as is precedent in the literature. Subjects Mayo Clinic internal medicine residents. Main Measures Total time spent in EHR per day; time in inbasket and notes per day; time in notes per appointment; number of patient advice requests made through the portal; message turnaround time. Key Results Female residents received more patient advice requests per year ( p  = 0.004) with an average of 86.7 compared to 68, resulting in 34% more patient advice requests per day worked ( p  &lt; 0.001). Female residents spent more time in inbasket per day ( p  = 0.002), in notes per day ( p  &lt; 0.001), and in notes per appointment ( p  = 0.001). Resident panel comparisons revealed equivocal sizes with significantly more female patients on female ( n  = 55) vs male ( n  = 34) resident panels ( p  &lt; 0.001). There was no difference in message turnaround time, total messages, or number of results received. Conclusions Female resident physicians experience significantly more patient-initiated messages and EHR workload despite equivalent number of results and panel size. 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Vaa</au><au>Leasure, Emily L.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Gender Disparities in Electronic Health Record Usage and Inbasket Burden for Internal Medicine Residents</atitle><jtitle>Journal of general internal medicine : JGIM</jtitle><stitle>J GEN INTERN MED</stitle><addtitle>J Gen Intern Med</addtitle><date>2024-11-01</date><risdate>2024</risdate><volume>39</volume><issue>15</issue><spage>2904</spage><epage>2909</epage><pages>2904-2909</pages><issn>0884-8734</issn><issn>1525-1497</issn><eissn>1525-1497</eissn><abstract>Background Studies have demonstrated patients hold different expectations for female physicians compared to male physicians, including higher expectations for patient-centered communication and addressing socioeconomic or emotional needs. Recent evidence indicates this gender disparity extends to the electronic health record (EHR). Similar studies have not been conducted with resident physicians. Objective This study seeks to characterize differences in EHR workload for female resident physicians compared to male resident physicians. Design This study evaluated 12 months of 156 Mayo Clinic internal medicine residents’ inbasket data from July 2020 to June 2021 using Epic’s Signal and Physician Efficiency Profile (PEP) data. Excel, BlueSky Statistics, and SAS analytical software were used for analysis. Paired t -tests and analysis of variance were used to compare PEP data by gender and postgraduate year (PGY). “Male” and “female” were used in substitute for “gender” as is precedent in the literature. Subjects Mayo Clinic internal medicine residents. Main Measures Total time spent in EHR per day; time in inbasket and notes per day; time in notes per appointment; number of patient advice requests made through the portal; message turnaround time. Key Results Female residents received more patient advice requests per year ( p  = 0.004) with an average of 86.7 compared to 68, resulting in 34% more patient advice requests per day worked ( p  &lt; 0.001). Female residents spent more time in inbasket per day ( p  = 0.002), in notes per day ( p  &lt; 0.001), and in notes per appointment ( p  = 0.001). Resident panel comparisons revealed equivocal sizes with significantly more female patients on female ( n  = 55) vs male ( n  = 34) resident panels ( p  &lt; 0.001). There was no difference in message turnaround time, total messages, or number of results received. Conclusions Female resident physicians experience significantly more patient-initiated messages and EHR workload despite equivalent number of results and panel size. Gender differences in inbasket burden may disproportionally impact the resident educational experience.</abstract><cop>Cham</cop><pub>Springer International Publishing</pub><pmid>38926324</pmid><doi>10.1007/s11606-024-08861-0</doi><tpages>6</tpages><orcidid>https://orcid.org/0000-0002-6891-6264</orcidid></addata></record>
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subjects Adult
Data analysis
Electronic health records
Electronic Health Records - statistics & numerical data
Electronic medical records
Female
Females
Gender
Gender aspects
Gender differences
Gender equity
Humans
Internal Medicine
Internal Medicine - education
Internship and Residency - statistics & numerical data
Male
Medical education
Medical personnel
Medicine
Medicine & Public Health
Messages
Original Research
Patients
Physicians
Physicians, Women - statistics & numerical data
Sex differences
Sex Factors
Sexism
Statistical analysis
Telemedicine
Time measurement
Variance analysis
Workload
Workloads
title Gender Disparities in Electronic Health Record Usage and Inbasket Burden for Internal Medicine Residents
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