External communities of practice and relational capital

External communities of practice are groups formed by company clients and employees based on common interests, commitment, mutual trust and collaboration whose members regularly share knowledge and learning. This paper examines how external communities of practice contribute to the creation of relat...

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Bibliographic Details
Published in:The learning organization 2004-08, Vol.11 (4/5), p.322-331
Main Authors: Dewhurst, Frank W, Cegarra Navarro, Juan G
Format: Article
Language:English
Subjects:
Business
Collaboration
Communities of Practice
Community
Competitive advantage
Customers
Discriminant analysis
Employees
Explicit knowledge
Factor Analysis
Foreign Countries
Innovations
Intangible assets
Intellectual capital
Knowledge management
Learning
Learning Processes
Optometry
Organizational learning
Quality circles
Questionnaires
Resource management
Resource sharing
Shared Resources and Services
Small & medium sized enterprises-SME
Small business
Small Businesses
Small to mediumsized enterprises
Social Capital
Spain
Structural Equation Models
Studies
Tacit knowledge
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Summary:External communities of practice are groups formed by company clients and employees based on common interests, commitment, mutual trust and collaboration whose members regularly share knowledge and learning. This paper examines how external communities of practice contribute to the creation of relational capital through an empirical investigation of 139 small to medium-sized enterprises in the Spanish optometry sector using structural equation modelling validated by factor analysis.
ISSN:0969-6474
1758-7905
DOI:10.1108/09696470410538224