Multisector Approaches to Societal Issues Management

Business and society scholars need to better understand the motivation, process, and impact of the firm's participation in addressing problems at the local level as well as the dynamics of stakeholder relationships that are created, sustained, and/or destroyed in the process. It is argued that...

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Bibliographic Details
Published in:Business & society 2003-09, Vol.42 (3), p.381-390
Main Author: Blockson, Laquita C.
Format: Article
Language:English
Subjects:
Collaboration
Community relations
Management theory
Nonprofit organizations
Problem solving
Qualitative research
Sex discrimination
Social activism
Social conditions & trends
Social justice
Society
Stakeholders
Studies
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Summary:Business and society scholars need to better understand the motivation, process, and impact of the firm's participation in addressing problems at the local level as well as the dynamics of stakeholder relationships that are created, sustained, and/or destroyed in the process. It is argued that scholars may benefit from an augmentation of the current social performance and stakeholder literatures by placing an emphasis on the social problems and by developing measures to evaluate whether and how the social problem is addressed by those most affected by the problem. This study uses a longitudinal case as a setting for developing theoretical connections among several key strands of business and society thinking, particularly issues management and collaborative social problem solving.
ISSN:0007-6503
1552-4205
DOI:10.1177/0007650303255856