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An integrated model of error management

Describes an integrated model of error management which includes: the external environment; the corporate environment; the manager and the managed; incident management; inquiries; and, learning from errors. Includes classification of error types with examples. By understanding this model organizatio...

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Published in:Disaster prevention and management 1997-08, Vol.6 (3), p.186-190
Main Authors: Gillingham, David W., Blanco, José, Lewko, John H.
Format: Article
Language:English
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cited_by cdi_FETCH-LOGICAL-c435t-995bcbcffb1adabebe2fd2818b0a33c52127b761635c0a017a49cfcc10e9b5013
cites cdi_FETCH-LOGICAL-c435t-995bcbcffb1adabebe2fd2818b0a33c52127b761635c0a017a49cfcc10e9b5013
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container_title Disaster prevention and management
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creator Gillingham, David W.
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description Describes an integrated model of error management which includes: the external environment; the corporate environment; the manager and the managed; incident management; inquiries; and, learning from errors. Includes classification of error types with examples. By understanding this model organizations can improve their ability to manage error.
doi_str_mv 10.1108/09653569710172955
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source ABI/INFORM global; Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list)
subjects Accountability
Classification
Decision making
Error cause identification
Errors
Ferries
Free enterprise
Human error
Management
Organizational learning
Quality control
Studies
Trucking industry
title An integrated model of error management
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