Conflict, facilitation, and individual coping styles across the work and family domains

• Published in: Journal of managerial psychology 2008-01, Vol.23 (5), p.484-506
• Main Authors: Rotondo, Denise M, Kincaid, Joel F
• Format: Article
• Language: English
• Subjects: Behaviour; Conflict management; Coping; Employees; Facilitation; Families; Families & family life; Family; Human resource management; Job design; Management; Occupational psychology; Psychological aspects; Sociology; Sociology of work; Stress; Studies; Work; Work life balance; Work-Family conflict
• ISSN: 0268-3946; 1758-7778
• DOI: 10.1108/02683940810884504

Purpose - The purpose of this paper is to explore the relationships between four general coping styles, work and family conflict, and work and family facilitation in a simultaneous equations frameworkDesign methodology approach - Data from the MIDUS study were analyzed using two-staged least squares regression to incorporate the reciprocity between the work and family domains into the model. Hypotheses about direct action, advice seeking, positive thinking, and cognitive reappraisal as they affect work family (W-F) and family-work (F-W) conflict were tested. The impact of the coping styles on work and family facilitation has not been studied before and was also included.Findings - The efficacy of individual coping styles on conflict and the relationships between coping and facilitation were not uniform and varied depending on the source domain. Positive thinking was associated with higher W-F and F-W facilitation. Direct-action was associated with lower F-W conflict and higher F-W facilitation. Reappraisal and advice seeking were associated with higher F-W conflict, but advice-seeking was related to higher W-F facilitation. As expected, significant reciprocal effects for conflict were found; both W-F and F-W conflict are significant predictors of F-W and W-F conflict, respectively. And, an increase in F-W conflict was predicted to have twice the impact of factors increasing W-F conflict. W-F facilitation was significant in predicting levels of F-W facilitation; F-W facilitation did not influence levels of W-F facilitation.Originality value - The paper suggests the family domain should be the target for problem-focused coping strategies, most likely because greater control can be exercised at home. Practical suggestions to help employees identify strategies to lower conflict and raise facilitation, thus promoting balance, are discussed.