Customer satisfaction in mass customization: an empirical analysis

Saved in:
Bibliographic Details
Published in:Die Unternehmung (Bern) 2006-01, Vol.60 (3), p.165-184
Main Authors: Ihl, Christoph, Müller, Melanie, Piller, Frank, Reichwald, Ralf
Format: Article
Language:ger
Subjects:
Business studies
Consumer behaviour
Customer service
Empirical research
Marketing
Product quality
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
cited_by
cites
container_end_page 184
container_issue 3
container_start_page 165
container_title Die Unternehmung (Bern)
container_volume 60
creator Ihl, Christoph
Müller, Melanie
Piller, Frank
Reichwald, Ralf
description
format article
fullrecord <record><control><sourceid>proquest</sourceid><recordid>TN_cdi_proquest_miscellaneous_36487954</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>36487954</sourcerecordid><originalsourceid>FETCH-proquest_miscellaneous_364879543</originalsourceid><addsrcrecordid>eNqNik0KwjAUhLNQsGjvkJW7QmhSNS4tigdw4a48Qgqv5Kf2JQs9vVU8gLMZvvlmwQohVF2JRt9XrCQaxByl60bKgp3aTCl6O3GChNSDSRgDx8A9EHHztfiCz3rkELj1I05owM0A7klIG7bswZEtf71m28v51l6rcYqPbCl1HslY5yDYmKmTO3XY60bJv49v1iM-Fw</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>36487954</pqid></control><display><type>article</type><title>Customer satisfaction in mass customization: an empirical analysis</title><source>International Bibliography of the Social Sciences (IBSS)</source><source>JSTOR Archival Journals and Primary Sources Collection</source><creator>Ihl, Christoph ; Müller, Melanie ; Piller, Frank ; Reichwald, Ralf</creator><creatorcontrib>Ihl, Christoph ; Müller, Melanie ; Piller, Frank ; Reichwald, Ralf</creatorcontrib><identifier>ISSN: 0042-059X</identifier><language>ger</language><subject>Business studies ; Consumer behaviour ; Customer service ; Empirical research ; Marketing ; Product quality</subject><ispartof>Die Unternehmung (Bern), 2006-01, Vol.60 (3), p.165-184</ispartof><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,780,784,33224</link.rule.ids></links><search><creatorcontrib>Ihl, Christoph</creatorcontrib><creatorcontrib>Müller, Melanie</creatorcontrib><creatorcontrib>Piller, Frank</creatorcontrib><creatorcontrib>Reichwald, Ralf</creatorcontrib><title>Customer satisfaction in mass customization: an empirical analysis</title><title>Die Unternehmung (Bern)</title><subject>Business studies</subject><subject>Consumer behaviour</subject><subject>Customer service</subject><subject>Empirical research</subject><subject>Marketing</subject><subject>Product quality</subject><issn>0042-059X</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2006</creationdate><recordtype>article</recordtype><sourceid>8BJ</sourceid><recordid>eNqNik0KwjAUhLNQsGjvkJW7QmhSNS4tigdw4a48Qgqv5Kf2JQs9vVU8gLMZvvlmwQohVF2JRt9XrCQaxByl60bKgp3aTCl6O3GChNSDSRgDx8A9EHHztfiCz3rkELj1I05owM0A7klIG7bswZEtf71m28v51l6rcYqPbCl1HslY5yDYmKmTO3XY60bJv49v1iM-Fw</recordid><startdate>20060101</startdate><enddate>20060101</enddate><creator>Ihl, Christoph</creator><creator>Müller, Melanie</creator><creator>Piller, Frank</creator><creator>Reichwald, Ralf</creator><scope>8BJ</scope><scope>FQK</scope><scope>JBE</scope></search><sort><creationdate>20060101</creationdate><title>Customer satisfaction in mass customization: an empirical analysis</title><author>Ihl, Christoph ; Müller, Melanie ; Piller, Frank ; Reichwald, Ralf</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-proquest_miscellaneous_364879543</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>ger</language><creationdate>2006</creationdate><topic>Business studies</topic><topic>Consumer behaviour</topic><topic>Customer service</topic><topic>Empirical research</topic><topic>Marketing</topic><topic>Product quality</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Ihl, Christoph</creatorcontrib><creatorcontrib>Müller, Melanie</creatorcontrib><creatorcontrib>Piller, Frank</creatorcontrib><creatorcontrib>Reichwald, Ralf</creatorcontrib><collection>International Bibliography of the Social Sciences (IBSS)</collection><collection>International Bibliography of the Social Sciences</collection><collection>International Bibliography of the Social Sciences</collection><jtitle>Die Unternehmung (Bern)</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Ihl, Christoph</au><au>Müller, Melanie</au><au>Piller, Frank</au><au>Reichwald, Ralf</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Customer satisfaction in mass customization: an empirical analysis</atitle><jtitle>Die Unternehmung (Bern)</jtitle><date>2006-01-01</date><risdate>2006</risdate><volume>60</volume><issue>3</issue><spage>165</spage><epage>184</epage><pages>165-184</pages><issn>0042-059X</issn></addata></record>
fulltext fulltext
identifier ISSN: 0042-059X
ispartof Die Unternehmung (Bern), 2006-01, Vol.60 (3), p.165-184
issn 0042-059X
language ger
recordid cdi_proquest_miscellaneous_36487954
source International Bibliography of the Social Sciences (IBSS); JSTOR Archival Journals and Primary Sources Collection
subjects Business studies
Consumer behaviour
Customer service
Empirical research
Marketing
Product quality
title Customer satisfaction in mass customization: an empirical analysis
url http://sfxeu10.hosted.exlibrisgroup.com/loughborough?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-27T01%3A14%3A41IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Customer%20satisfaction%20in%20mass%20customization:%20an%20empirical%20analysis&rft.jtitle=Die%20Unternehmung%20(Bern)&rft.au=Ihl,%20Christoph&rft.date=2006-01-01&rft.volume=60&rft.issue=3&rft.spage=165&rft.epage=184&rft.pages=165-184&rft.issn=0042-059X&rft_id=info:doi/&rft_dat=%3Cproquest%3E36487954%3C/proquest%3E%3Cgrp_id%3Ecdi_FETCH-proquest_miscellaneous_364879543%3C/grp_id%3E%3Coa%3E%3C/oa%3E%3Curl%3E%3C/url%3E&rft_id=info:oai/&rft_pqid=36487954&rft_id=info:pmid/&rfr_iscdi=true