Analyzing Interviewer/Respondent Interactions while Using a Mobile Computer-Assisted Personal Interview Device

This article explores interviewer/respondent interactions using a handheld computer (HHC) and identifies issues arising from using a self-administered paper form to create a mobile computer-assisted personal interview (CAPI) instrument. To evaluate the success of this instrument, the authors used th...

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Bibliographic Details
Published in:Field methods 2006-08, Vol.18 (3), p.335-351
Main Authors: Childs, Jennifer Hunter, Landreth, Ashley
Format: Article
Language:English
Subjects:
Data collection
Individual behaviour
Interviewers
Qualitative analysis
Research methods
Social interaction
Social research
Standardization
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Summary:This article explores interviewer/respondent interactions using a handheld computer (HHC) and identifies issues arising from using a self-administered paper form to create a mobile computer-assisted personal interview (CAPI) instrument. To evaluate the success of this instrument, the authors used the behavior-coding method to evaluate a sample of about 220 audiotaped interviews to identify survey questions that cause problems at the administration and/or response stage. This article explores problems with the interview, as it was conductedon an HHC, both at a question level and overall. The objective of this study was to investigate whether the automation of this survey instrument encouraged standardized interviewing procedures by examining how interviewers read the questions and how respondents answer them. The authors discuss mode-specific problems that arose in the interview and proposesuggestionsfor futuresurveys thatuse a similar methodof datacollection.
ISSN:1525-822X
1552-3969
DOI:10.1177/1525822X05286018