Do Interviewers’ Voice Characteristics Influence Cooperation Rates in Telephone Surveys?

A few studies on whether a telephone interviewer's voice characteristics are important to the cooperation of respondents which concerned the measures of objective acoustic measures, voice characteristics, and recipients' impression of the personal characteristics of the interviewer have be...

Full description

Saved in:
Bibliographic Details
Published in:International journal of public opinion research 2006-12, Vol.18 (4), p.488-499
Main Authors: van der Vaart, Wander, Ongena, Yfke, Hoogendoorn, Adriaan, Dijkstra, Wil
Format: Article
Language:English
Subjects:
Character
Cooperation
Data collection
Empirical research
Interviewers
Measurement techniques
Polls & surveys
Public opinion surveys
Speech
Telephone
Telephones
Verbal communication
Voice communication
Citations: Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:A few studies on whether a telephone interviewer's voice characteristics are important to the cooperation of respondents which concerned the measures of objective acoustic measures, voice characteristics, and recipients' impression of the personal characteristics of the interviewer have been conducted. Van der Vaart, et al attempt to answer whether there is a plausible theoretical explanation for these relationships by extending these studies by utilizing the measures jointly, applying the measures to interview introductions for large-scale household survey, and by relating the measures to the interviewers cooperation rates.
ISSN:0954-2892
1471-6909
DOI:10.1093/ijpor/edh117