Multicommunicating: A Practice Whose Time Has Come?

We offer the concept of multicommunicating to describe overlapping conversations, an increasingly common occurrence in the technology-enriched workplace. We define multicommunicating, distinguish it from other behaviors, and develop propositions for future research. Our work extends the literature o...

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Bibliographic Details
Published in:The Academy of Management review 2008-04, Vol.33 (2), p.391-403
Main Authors: Reinsch, N. Lamar, Turner, Jeanine Warisse, Tinsley, Catherine H.
Format: Article
Language:English
Subjects:
Business management
Business studies
Cognitive space
Communication
Communications networks
Conversation
Emerging technology
Information and communication technologies
Information technology
Language
Management techniques
Multicommunication
Multitasking
Organizational behavior
Social interaction
Social roles
Social structures
Studies
Technology
Telephones
Work place
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Summary:We offer the concept of multicommunicating to describe overlapping conversations, an increasingly common occurrence in the technology-enriched workplace. We define multicommunicating, distinguish it from other behaviors, and develop propositions for future research. Our work extends the literature on technology-stimulated restructuring and reveals one of the opportunities provided by lean media--specifically, an opportunity to multicommunicate. We conclude that the concept of multicommunicating has value both to the scholar and to the practicing manager.
ISSN:0363-7425
1930-3807
DOI:10.5465/amr.2008.31193450