Turnover Contagion: How Coworkers' Job Embeddedness and Job Search Behaviors Influence Quitting

This research developed and tested a model of turnover contagion in which the job embeddedness and job search behaviors of coworkers influence employees' decisions to quit. In a sample of 45 branches of a regional bank and 1,038 departments of a national hospitality firm, multilevel analysis re...

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Bibliographic Details
Published in:Academy of Management journal 2009-06, Vol.52 (3), p.545-561
Main Authors: Felps, Will, Mitchell, Terence R., Herman, David R., Lee, Thomas W., Holtom, Brooks C., Harman, Wendy S.
Format: Article
Language:English
Subjects:
Applied psychology
Behavior
Business management
Business studies
Correlations
Decision making
Discriminant analysis
Employee turnover
Employees
Focus groups
Information search behavior
Job hunting
Job satisfaction
Job search
Labour turnover
Management science
Modeling
Studies
Unemployment rates
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Summary:This research developed and tested a model of turnover contagion in which the job embeddedness and job search behaviors of coworkers influence employees' decisions to quit. In a sample of 45 branches of a regional bank and 1,038 departments of a national hospitality firm, multilevel analysis revealed that coworkers' job embeddedness and job search behaviors explain variance in individual "voluntary turnover" over and above that explained by other individual and group-level predictors. Broadly speaking, these results suggest that coworkers' job embeddedness and job search behaviors play critical roles in explaining why people quit their jobs. Implications are discussed.
ISSN:0001-4273
1948-0989
DOI:10.5465/AMJ.2009.41331075