Focused issue on service management

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Published in:Management science 1995-11, Vol.41 (11), p.1717-1825
Main Authors: Chase, Richard B, Heskett, James L, Roth, Aleda V, Jackson, III., William E., Kellogg, Deborah L, Darr, Eric D, Argote, Linda, Epple, Dennis, Sulek, Joanne M, Lind, Mary R, Marucheck, Ann S, Gal-Or, Esther, Dobbs, Ian M, Carmon, Ziv, Shanthikumar, J George, Carmon, Tali F, Sampson, Scott E, Weiss, Elliott N
Format: Article
Language:English
Subjects:
Consumers
Franchising
Management
Management research
Management techniques
Quality control
Service industry
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container_end_page 1825
container_issue 11
container_start_page 1717
container_title Management science
container_volume 41
creator Chase, Richard B
Heskett, James L
Roth, Aleda V
Jackson, III., William E.
Kellogg, Deborah L
Darr, Eric D
Argote, Linda
Epple, Dennis
Sulek, Joanne M
Lind, Mary R
Marucheck, Ann S
Gal-Or, Esther
Dobbs, Ian M
Carmon, Ziv
Shanthikumar, J George
Carmon, Tali F
Sampson, Scott E
Weiss, Elliott N
description
format article
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ispartof Management science, 1995-11, Vol.41 (11), p.1717-1825
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language eng
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source International Bibliography of the Social Sciences (IBSS); Business Source Ultimate; INFORMS PubsOnLine; ABI/INFORM Archive; JSTOR Archival Journals and Primary Sources Collection; ABI/INFORM Global
subjects Consumers
Franchising
Management
Management research
Management techniques
Quality control
Service industry
title Focused issue on service management
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