Voice technologies in libraries: A look into the future

A real potential exists for library use of voice technologies: as aids to the disabled or illiterate library user, as front-ends for general library help systems, in online systems for commands or control words, and in many of the hands-busy-eyes-busy activities that are common in libraries. Initial...

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Bibliographic Details
Published in:Library hi tech 1991-03, Vol.9 (3), p.87-96
Main Authors: Lange, Holley R., Philip, George, Watson, Bradley C., Kountz, John, Waters, Samuel T., Doddington, George
Format: Article
Language:English
Subjects:
Adult Literacy
Artificial Speech
Automatic Speech Recognition
Computers
Data processing
Disabilities
Futures (of Society)
Illiteracy
Interfaces
Library Automation
Library Services
Speech Synthesizers
User interface
User Needs (Information)
Voice Recognition
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Summary:A real potential exists for library use of voice technologies: as aids to the disabled or illiterate library user, as front-ends for general library help systems, in online systems for commands or control words, and in many of the hands-busy-eyes-busy activities that are common in libraries. Initially, these applications would be small, limited processes that would not require the more fluent human-machine communication that we might hope for in the future. Voice technologies will depend on and benefit from new computer systems, advances in artificial intelligence and expert systems to facilitate their use and enable them to better circumvent present input and output problems. These voice systems will gradually assume more importance, improving access to information and complementing existing systems, but they will not likely revolutionize or dominate human-machine communications or library services in the near future.
ISSN:0737-8831
2054-166X
DOI:10.1108/eb047830