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Playing the grim reaper: How employees experience carrying out a downsizing

This article reports a qualitative study that explores how employees who are responsible for carrying out a downsizing - ‘downsizing agents’ - experience and react to their downsizing responsibilities. Our results demonstrate that, when the work of carrying out a downsizing becomes emotionally taxin...

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Bibliographic Details
Published in:Human relations (New York) 2004-12, Vol.57 (12), p.1597-1625
Main Authors: Clair, Judith A., Dufresne, Ronald L.
Format: Article
Language:English
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Summary:This article reports a qualitative study that explores how employees who are responsible for carrying out a downsizing - ‘downsizing agents’ - experience and react to their downsizing responsibilities. Our results demonstrate that, when the work of carrying out a downsizing becomes emotionally taxing, downsizing agents react by cognitively, emotionally, and physically distancing themselves from their roles. We explore forces that make carrying out a downsizing more taxing and the conditions under which distancing reactions become more likely.
ISSN:0018-7267
1741-282X
DOI:10.1177/0018726704049991