A knowledge-based approach for business process reengineering, SHAMASH

In this paper we present an overview of SHAMASH, a process modelling tool for business process reengineering. The main features that differentiate it from most current related tools are its ability to define and use organisation standards, and functional structure, and make automatic model simulatio...

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Bibliographic Details
Published in:Knowledge-based systems 2002-11, Vol.15 (8), p.473-483
Main Authors: Aler, Ricardo, Borrajo, Daniel, Camacho, David, Sierra-Alonso, Almudena
Format: Article
Language:English
Subjects:
Automatic optimisation
Business process reengineering
Computer applications
Expert systems
Knowledge representation
Knowledge-based tool
Reengineering
SHAMASH
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Summary:In this paper we present an overview of SHAMASH, a process modelling tool for business process reengineering. The main features that differentiate it from most current related tools are its ability to define and use organisation standards, and functional structure, and make automatic model simulation and optimisation of them. SHAMASH is a knowledge-based system, and we include a discussion on how knowledge acquisition did take place. Furthermore, we introduce a high level description of the architecture, the conceptual model, and other important modules of the system.
ISSN:0950-7051
1872-7409
DOI:10.1016/S0950-7051(02)00032-1