job satisfaction among employee assistance professionals: a national study

This study was designed to examine job satisfaction in a national sample of employee assistance program (EAP) professionals. Data were collected from 210 EAP professionals through mailed surveys consisting of an individual information form and the Minnesota Satisfaction Questionnaire (MSQ; D. J. Wei...

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Bibliographic Details
Published in:Journal of employment counseling 2002-06, Vol.39 (2), p.50-60
Main Authors: Sweeney, Anthony P., Hohenshil, Thomas H., Fortune, Jimmie C.
Format: Article
Language:English
Subjects:
Age
Career Counseling
Certification
Confidentiality
Counselors
Employee assistance programmes
Employee Assistance Programs
Employees
Employment
Females
Gender differences
Job Satisfaction
Management
Measurement
National surveys
Professionals
Psychological aspects
Psychologists
Quality of Working Life
Questionnaires
Role Conflict
Rural areas
Sex Differences
USA
Wages & salaries
White people
Workers
Workloads
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Summary:This study was designed to examine job satisfaction in a national sample of employee assistance program (EAP) professionals. Data were collected from 210 EAP professionals through mailed surveys consisting of an individual information form and the Minnesota Satisfaction Questionnaire (MSQ; D. J. Weiss, G. W. England, & L. H. Lofquist, 1967), The average MSQ total score was within the satisfied range. The results indicated that respondents employed by external EAP organizations were more satisfied with their jobs than those who were employed by internal EAPs. Age, gender, race of respondent, rural vs. nonrural work setting, and national certification of respondent had no statistically significant impact on job satisfaction.
ISSN:0022-0787
2161-1920
DOI:10.1002/j.2161-1920.2002.tb00837.x