Perceived costs and benefits as determinants of user behaviour: an experiment with matchmaking

A cost-benefit approach is employed to model the discretionary use of a computerized information system. The model is constructed by integrating a systemic view of human-computer interaction with a contingency model for selecting decision strategies. It is then used to analyse the effect of presenta...

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Bibliographic Details
Published in:Behaviour & information technology 1990-01, Vol.9 (Jan-Feb 90), p.31-45
Main Author: Te'eni, D
Format: Article
Language:English
Subjects:
Computer interaction
Computerized information retrieval
Cost benefit analysis
Human
Information retrieval
Matchmaking tasks
Relationship
Search strategies
Online Access:Get full text
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Summary:A cost-benefit approach is employed to model the discretionary use of a computerized information system. The model is constructed by integrating a systemic view of human-computer interaction with a contingency model for selecting decision strategies. It is then used to analyse the effect of presentation format on search behaviour. (Abstract amended)
ISSN:0144-929X