E-mail interviewing in qualitative research: A methodological discussion

This article summarizes findings from studies that employed electronic mail (e‐mail) for conducting in‐depth interviewing. It discusses the benefits of, and the challenges associated with, using e‐mail interviewing in qualitative research. The article concludes that while a mixed mode interviewing s...

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Bibliographic Details
Published in:Journal of the American Society for Information Science and Technology 2006-08, Vol.57 (10), p.1284-1295
Main Author: Meho, Lokman I.
Format: Article
Language:English
Subjects:
Electronic mail
Electronic mail systems
Email
Employment interviewing
Exact sciences and technology
Information and communication sciences
Information science. Documentation
Interviewing
Interviews
Library and information science. General aspects
Mail
Qualitative research
Sciences and techniques of general use
Telephones
Use
Use and user studies. Information needs
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Summary:This article summarizes findings from studies that employed electronic mail (e‐mail) for conducting in‐depth interviewing. It discusses the benefits of, and the challenges associated with, using e‐mail interviewing in qualitative research. The article concludes that while a mixed mode interviewing strategy should be considered when possible, e‐mail interviewing can be in many cases a viable alternative to face‐to‐face and telephone interviewing. A list of recommendations for carrying out effective e‐mail interviews is presented.
ISSN:1532-2882
2330-1635
1532-2890
2330-1643
DOI:10.1002/asi.20416