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Causes and Dynamics of User Frustration in an Academic Library

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Bibliographic Details
Published in:	College & research libraries 1977-01, Vol.38 (1), p.7-18
Main Authors:	Saracevic, T., Shaw, W. M., Kantor, P. B.
Format:	Article
Language:	English
Subjects:	Arrangement Case Western Reserve University Ohio Document delivery Information storage and retrieval Information work Lending libraries Libraries and research Libraries, College Searching Sears Library Shelf arrangement Subject indexing Surveys Technical services University libraries USA Use User surveys
Citations:	Items that cite this one
Online Access:	Get full text
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