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DIMENSIONS FOR EVALUATING THE ACCEPTABILITY OF MESSAGE SOURCES

The research reported here extends the work of Hovland and his colleagues on source credibility by investigating the criteria actually used by receivers in evaluating message sources. Three dimensions are isolated: Safety, Qualification, and Dynamism. The authors argue that source “image” should be...

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Bibliographic Details
Published in:Public opinion quarterly 1969-01, Vol.33 (4), p.563-576
Main Authors: BERLO, DAVID K., LEMERT, JAMES B., MERTZ, ROBERT J.
Format: Article
Language:English
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Summary:The research reported here extends the work of Hovland and his colleagues on source credibility by investigating the criteria actually used by receivers in evaluating message sources. Three dimensions are isolated: Safety, Qualification, and Dynamism. The authors argue that source “image” should be defined in terms of the perceptions of the receiver, not in terms of objective characteristics of the source.
ISSN:0033-362X
1537-5331
DOI:10.1086/267745