Conflict with Outsiders: Disputing within and Across Cultural Boundaries

Two studies examine how people's reactions to conflict resolution efforts by third parties are affected by whether the conflict occurs within or across cultural boundaries. Both test the social categorization hypothesis of the relational model of authority: that third party decisions will be ev...

Full description

Saved in:
Bibliographic Details
Published in:Personality & social psychology bulletin 1998-02, Vol.24 (2), p.137-146
Main Authors: Tyler, Tom, Lind, E. Allan, Ohbuchi, Ken-Ichi, Sugawara, Ikuo, Huo, Yuen J.
Format: Article
Language:English
Subjects:
Conflict management
Conflict Resolution
Cultural aspects
Cultural Conflict
Culture
Group Dynamics
Intergroup Relations
Japan
Mediation
Negotiation
Psychological aspects
Social conflict
Social psychology
Superior Subordinate Relationship
Teachers
United States of America
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Two studies examine how people's reactions to conflict resolution efforts by third parties are affected by whether the conflict occurs within or across cultural boundaries. Both test the social categorization hypothesis of the relational model of authority: that third party decisions will be evaluated more strongly through judgments about the treatment of disputants (relational concerns) in conflicts within groups and more strongly in terms of decisions favorability (instrumental concerns) in disputes across groups. The first study tests this hypothesis in a study of conflicts between American employees and their supervisors, whereas the second does so in a study of conflicts involving Japanese and Western teachers. The results of both studies support the predictions of the relational model. In both studies, relational concerns are more important in within-group disputes.
ISSN:0146-1672
1552-7433
DOI:10.1177/0146167298242003