Effects of an Informational Brochure, Lottery-Based Financial Incentive, and Public Posting on Absenteeism of Direct-Care Human Services Employees

Chronic absenteeism is a problem encountered by many human services organizations. Large-scale intervention projects to reduce staff absences have incorporated applied behavior analysis methods but there are few studies in the extant literature. In the present study, the authors record staff absente...

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Bibliographic Details
Published in:Behavior modification 2009-03, Vol.33 (2), p.175-181
Main Authors: Luiselli, James K., DiGennaro Reed, Florence D., Christian, Walter P., Markowski, Andrea, Rue, Hanna C., St. Amand, CarrieAnne, Ryan, Chad J.
Format: Article
Language:English
Subjects:
Absenteeism
Attitude of Health Personnel
Behavior Modification
Biological and medical sciences
Brochures
Developmental disabilities
Employee Absenteeism
Employee Incentive Plans
Female
Fundamental and applied biological sciences. Psychology
Gift Giving
Human Services
Humans
Incentives
Information Dissemination
Intervention
Male
Middle Aged
Miscellaneous
Motivation
Occupational psychology
Organizational behavior
Positive Reinforcement
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Residential Facilities
School Personnel
Social Work - organization & administration
Social workers
Special Schools
Studies
Teachers
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Summary:Chronic absenteeism is a problem encountered by many human services organizations. Large-scale intervention projects to reduce staff absences have incorporated applied behavior analysis methods but there are few studies in the extant literature. In the present study, the authors record staff absenteeism at a specialized school for students with developmental disabilities during a baseline phase and following implementation of a systems-change intervention that included distribution of an informational brochure, lottery-based financial incentive, and public posting. Intervention is found to be associated with improved staff attendance and reduced “lost wages.” Practice and research implications are discussed.
ISSN:0145-4455
1552-4167
DOI:10.1177/0145445508320624