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value of empathy in dietetic consultations. A pilot study to investigate its effect on satisfaction, autonomy and agreement
Forty individuals with diabetes and three dietitians completed a questionnaire concerning their consultation. Empathy was examined using the Empathic Communication Coding System (ECCS) (Bylund & Makoul, 2002). The more empathic the professionals' response to emotional opportunities, the mor...
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| Published in: | Journal of human nutrition and dietetics 2005-06, Vol.18 (3), p.181-185 |
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| cites | cdi_FETCH-LOGICAL-c4856-3dd6b79c341bab7da649d3ab0273cd3191a0aec35350f8a548c1a203706280c13 |
| container_end_page | 185 |
| container_issue | 3 |
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| container_title | Journal of human nutrition and dietetics |
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| creator | Goodchild, C.E Skinner, T.C Parkin, T |
| description | Forty individuals with diabetes and three dietitians completed a questionnaire concerning their consultation. Empathy was examined using the Empathic Communication Coding System (ECCS) (Bylund & Makoul, 2002). The more empathic the professionals' response to emotional opportunities, the more satisfied patients were with their consultations (r = 0.41, d.f. = 15, P = 0.05). There was a nonsignificant trend that the more empathic opportunities that arise during a consultation, the higher the agreement between patient and dietitian on what was discussed (r = 0.28, P = 0.07). The data also suggest that patients reported more autonomy support when they created more empathic opportunities during their consultation (r = -0.29, P = 0.07). This preliminary study suggests that professionals' responses to empathic opportunities may be a useful component of dietetic consultations. |
| doi_str_mv | 10.1111/j.1365-277X.2005.00606.x |
| format | article |
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The data also suggest that patients reported more autonomy support when they created more empathic opportunities during their consultation (r = -0.29, P = 0.07). 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A pilot study to investigate its effect on satisfaction, autonomy and agreement</title><title>Journal of human nutrition and dietetics</title><addtitle>J Hum Nutr Diet</addtitle><description>Forty individuals with diabetes and three dietitians completed a questionnaire concerning their consultation. Empathy was examined using the Empathic Communication Coding System (ECCS) (Bylund & Makoul, 2002). The more empathic the professionals' response to emotional opportunities, the more satisfied patients were with their consultations (r = 0.41, d.f. = 15, P = 0.05). There was a nonsignificant trend that the more empathic opportunities that arise during a consultation, the higher the agreement between patient and dietitian on what was discussed (r = 0.28, P = 0.07). The data also suggest that patients reported more autonomy support when they created more empathic opportunities during their consultation (r = -0.29, P = 0.07). This preliminary study suggests that professionals' responses to empathic opportunities may be a useful component of dietetic consultations.</description><subject>Attitude of Health Personnel</subject><subject>Biological and medical sciences</subject><subject>communication</subject><subject>communication (human)</subject><subject>Counseling - standards</subject><subject>diabetes</subject><subject>diabetes mellitus</subject><subject>Diabetes Mellitus - therapy</subject><subject>diet counseling</subject><subject>dietetics</subject><subject>Dietetics - standards</subject><subject>emotions</subject><subject>Empathy</subject><subject>Endocrine glands</subject><subject>Female</subject><subject>Humans</subject><subject>Male</subject><subject>Medical sciences</subject><subject>Middle Aged</subject><subject>patient care</subject><subject>patients</subject><subject>Personal Autonomy</subject><subject>Pilot Projects</subject><subject>Radiotherapy. Instrumental treatment. Physiotherapy. 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A pilot study to investigate its effect on satisfaction, autonomy and agreement</title><author>Goodchild, C.E ; Skinner, T.C ; Parkin, T</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c4856-3dd6b79c341bab7da649d3ab0273cd3191a0aec35350f8a548c1a203706280c13</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2005</creationdate><topic>Attitude of Health Personnel</topic><topic>Biological and medical sciences</topic><topic>communication</topic><topic>communication (human)</topic><topic>Counseling - standards</topic><topic>diabetes</topic><topic>diabetes mellitus</topic><topic>Diabetes Mellitus - therapy</topic><topic>diet counseling</topic><topic>dietetics</topic><topic>Dietetics - standards</topic><topic>emotions</topic><topic>Empathy</topic><topic>Endocrine glands</topic><topic>Female</topic><topic>Humans</topic><topic>Male</topic><topic>Medical sciences</topic><topic>Middle Aged</topic><topic>patient care</topic><topic>patients</topic><topic>Personal Autonomy</topic><topic>Pilot Projects</topic><topic>Radiotherapy. Instrumental treatment. Physiotherapy. Reeducation. Rehabilitation, orthophony, crenotherapy. 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| ispartof | Journal of human nutrition and dietetics, 2005-06, Vol.18 (3), p.181-185 |
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| source | Wiley-Blackwell Read & Publish Collection |
| subjects | Attitude of Health Personnel Biological and medical sciences communication communication (human) Counseling - standards diabetes diabetes mellitus Diabetes Mellitus - therapy diet counseling dietetics Dietetics - standards emotions Empathy Endocrine glands Female Humans Male Medical sciences Middle Aged patient care patients Personal Autonomy Pilot Projects Radiotherapy. Instrumental treatment. Physiotherapy. Reeducation. Rehabilitation, orthophony, crenotherapy. Diet therapy and various other treatments (general aspects) Referral and Consultation satisfaction Surveys and Questionnaires United Kingdom |
| title | value of empathy in dietetic consultations. A pilot study to investigate its effect on satisfaction, autonomy and agreement |
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