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Test of a Model Linking Employee Positive Moods and Task Performance

Past empirical evidence has demonstrated that employees' positive mood states predict task performance. This study extends previous research by proposing and testing a model that examines mediating processes underlying the relationship between employee positive moods and task performance. Two l...

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Bibliographic Details
Published in:Journal of applied psychology 2007-11, Vol.92 (6), p.1570-1583
Main Authors: Tsai, Wei-Chi, Chen, Chien-Cheng, Liu, Hui-Lu
Format: Article
Language:English
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Summary:Past empirical evidence has demonstrated that employees' positive mood states predict task performance. This study extends previous research by proposing and testing a model that examines mediating processes underlying the relationship between employee positive moods and task performance. Two longitudinal studies used data collected from 306 (Study 1) and 263 (Study 2) insurance sales agents in Taiwan. The results showed that employee positive moods predicted task performance indirectly through both interpersonal (helping other coworkers and coworker helping and support) and motivational (self-efficacy and task persistence) processes.
ISSN:0021-9010
1939-1854
DOI:10.1037/0021-9010.92.6.1570