Assessment of Patient Satisfaction with Various Configurations of Digital CROS and BiCROS Hearing Aids

We conducted a study of 91 patients with severe-to-profound asymmetric hearing loss to assess their satisfaction with digital contralateral routing of signal (CROS) or bilateral contralateral routing of signal (BiCROS) hearing aids. Satisfaction was evaluated on the basis of the number of patients w...

Full description

Saved in:
Bibliographic Details
Published in:Ear, nose, & throat journal nose, & throat journal, 2006-07, Vol.85 (7), p.427-442
Main Authors: Hill, Samuel L., Marcus, Avron, Digges, E. Nicholas B., Gillman, Nancy, Silverstein, Herbert
Format: Article
Language:English
Subjects:
Adult
Aged
Aged, 80 and over
Care and treatment
Customer satisfaction
Equipment Design
Female
Hearing aids
Hearing Aids - psychology
Hearing loss
Hearing Loss - rehabilitation
Humans
Male
Mechanical properties
Middle Aged
Otolaryngology
Patient Satisfaction
Polls & surveys
Severity of Illness Index
Surveys and Questionnaires
Treatment Outcome
Citations: Items that this one cites
Items that cite this one
Online Access:Request full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:We conducted a study of 91 patients with severe-to-profound asymmetric hearing loss to assess their satisfaction with digital contralateral routing of signal (CROS) or bilateral contralateral routing of signal (BiCROS) hearing aids. Satisfaction was evaluated on the basis of the number of patients who elected to purchase their hearing aid following a free 30-day trial and on the results of a subsequent 8-question survey. We found that overall patient satisfaction was generally high. At the end of the 30-day trial, 66 of the 91 patients (72.5%) elected to keep their CROS or BiCROS device, a percentage that is far greater than the acceptance rates of 10 to 20% that had been previously reported with older models of the CROS and BiCROS devices. According to the survey responses, those who kept their devices gave them an overall rating of 3.4 on a scale of 1 (very dissatisfied) to 5 (very satisfied); those who returned their devices gave them an overall rating of 1.9.
ISSN:0145-5613
1942-7522
DOI:10.1177/014556130608500710