Designing a healing environment

LOPMAN: I refer to this as "light bulb" management. I don't know if you're familiar with that term. I learned it from a mentor of mine. Our patients can't judge how good we are in the operating room. But they can judge us on appearance. If they walk in and a light bulb is ou...

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Bibliographic Details
Published in:Health facilities management 2006-06, Vol.19 (6), p.30-39
Main Authors: Anderson, Ed, Huelat, Barbara, Jarvis, Andrew, Johnson, Steven, Klawiter, Anne, Lopman, Abe, Norris, Jim, Ramsey, Charlotte, Shetterly, Paulla, Wyman, Mary Ann
Format: Magazinearticle
Language:English
Subjects:
Design
Designers
Employees
Executives
Health administration
Health care
Hospital Design and Construction - trends
Hospitals
Noise
Nurses
Patient safety
Patient Satisfaction
Privacy
United States
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Summary:LOPMAN: I refer to this as "light bulb" management. I don't know if you're familiar with that term. I learned it from a mentor of mine. Our patients can't judge how good we are in the operating room. But they can judge us on appearance. If they walk in and a light bulb is out, they may wonder whether we can provide them with the right chemotherapy if we can't even keep a light bulb on. It sets the mental state for the rest of the experience.
ISSN:0899-6210
1943-5142