Loading…

Client-Centered Home Care: Balancing Between Competing Responsibilities

This study explores and describes the perceptions of nurses with respect to everyday client-centered care. A grounded theory study was conducted with 10 Dutch nurses and auxiliary nurses giving home care to chronically ill clients. Participatory observations and semistructured interviews were held....

Full description

Saved in:
Bibliographic Details
Published in:Clinical nursing research 2006-11, Vol.15 (4), p.231-254
Main Authors: Schoot, Tineke, Proot, Ireen, Legius, Marja, ter Meulen, Ruud, de Witte, Luc
Format: Article
Language:English
Subjects:
Citations: Items that this one cites
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
cited_by
cites cdi_FETCH-LOGICAL-c292t-e7ee788004d8e48c216b4731a83ecd9990c30a776f717a4ce5b825a68f538c583
container_end_page 254
container_issue 4
container_start_page 231
container_title Clinical nursing research
container_volume 15
creator Schoot, Tineke
Proot, Ireen
Legius, Marja
ter Meulen, Ruud
de Witte, Luc
description This study explores and describes the perceptions of nurses with respect to everyday client-centered care. A grounded theory study was conducted with 10 Dutch nurses and auxiliary nurses giving home care to chronically ill clients. Participatory observations and semistructured interviews were held. Nurses perceived roles and responsibilities competing with the role as a responsive professional to the client demand: a critical professional, developer of client competencies, individual, and employee. Strategies in balancing between competing responsibilities were distinguished: pleasing, dialoguing, directing, and detaching. Directing (related to impaired client competencies) and detaching (related to organizational barriers) were also used as second choice strategies. Effectively balancing between competing responsibilities was seen in dialoguing and directing as second choice. Conditions identified related to these strategies are awareness of, and responsibility taking for competing responsibilities. Recommendations for practice concern a care relationship and a dialogue with the client, critical ethical reflection, professional autonomy, self-assertiveness and organizational support.
doi_str_mv 10.1177/1054773806291845
format article
fullrecord <record><control><sourceid>proquest_cross</sourceid><recordid>TN_cdi_proquest_miscellaneous_68975164</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sage_id>10.1177_1054773806291845</sage_id><sourcerecordid>57084047</sourcerecordid><originalsourceid>FETCH-LOGICAL-c292t-e7ee788004d8e48c216b4731a83ecd9990c30a776f717a4ce5b825a68f538c583</originalsourceid><addsrcrecordid>eNqNkU1LAzEQQIMotlbvepHiwdtqZjfJTI6y-AUFL3pe0uystGy7Neke_PemtKAURC9JYN68mckIcQ7yBgDxFqRWiAVJk1sgpQ_EELTOswKtPUzvFM428YE4iXEupVS5hGMxAJTaoKGhuCjbGS_XWZkODlyPn7oFj0sX-FQcNa6NfLa7R-Lt4f61fMomL4_P5d0k87nN1xkjMxIldU2syOdgpgoLcFSwr6210hfSIZoGAZ3yrKeUa2eo0QV5TcVIXG-9q9B99BzX1WIWPbetW3LXx8qQRQ1G_QlqlFYp0v8BScnU5Ehc7YHzrg_LNG0FFoHQmI1NbiEfuhgDN9UqzBYufFYgq80Wqv0tpJTLnbefLrj-Tth9ewKyLRDdO_8o-pvwC6q3ikw</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>197187665</pqid></control><display><type>article</type><title>Client-Centered Home Care: Balancing Between Competing Responsibilities</title><source>Applied Social Sciences Index &amp; Abstracts (ASSIA)</source><source>Sage Journals Online</source><creator>Schoot, Tineke ; Proot, Ireen ; Legius, Marja ; ter Meulen, Ruud ; de Witte, Luc</creator><creatorcontrib>Schoot, Tineke ; Proot, Ireen ; Legius, Marja ; ter Meulen, Ruud ; de Witte, Luc</creatorcontrib><description>This study explores and describes the perceptions of nurses with respect to everyday client-centered care. A grounded theory study was conducted with 10 Dutch nurses and auxiliary nurses giving home care to chronically ill clients. Participatory observations and semistructured interviews were held. Nurses perceived roles and responsibilities competing with the role as a responsive professional to the client demand: a critical professional, developer of client competencies, individual, and employee. Strategies in balancing between competing responsibilities were distinguished: pleasing, dialoguing, directing, and detaching. Directing (related to impaired client competencies) and detaching (related to organizational barriers) were also used as second choice strategies. Effectively balancing between competing responsibilities was seen in dialoguing and directing as second choice. Conditions identified related to these strategies are awareness of, and responsibility taking for competing responsibilities. Recommendations for practice concern a care relationship and a dialogue with the client, critical ethical reflection, professional autonomy, self-assertiveness and organizational support.</description><identifier>ISSN: 1054-7738</identifier><identifier>EISSN: 1552-3799</identifier><identifier>DOI: 10.1177/1054773806291845</identifier><identifier>PMID: 17056768</identifier><identifier>CODEN: CNREFD</identifier><language>eng</language><publisher>Thousand Oaks, CA: Sage Publications</publisher><subject>Adaptation, Psychological ; Adult ; Assertiveness ; Attitude of Health Personnel ; Awareness ; Chronic Disease ; Client centred practice ; Community Health Nursing - education ; Community Health Nursing - organization &amp; administration ; Conflict (Psychology) ; Dialogue ; Ethical aspects ; Health Knowledge, Attitudes, Practice ; Home care ; Home Care Services - organization &amp; administration ; Home health care ; Humans ; Middle Aged ; Models, Nursing ; Negotiating - methods ; Negotiating - psychology ; Netherlands ; Nurse's Role - psychology ; Nurses ; Nurses' Aides - education ; Nurses' Aides - organization &amp; administration ; Nurses' Aides - psychology ; Nursing ; Nursing Methodology Research ; Nursing Staff - education ; Nursing Staff - organization &amp; administration ; Nursing Staff - psychology ; Organizational Culture ; Patient Advocacy ; Patient-Centered Care - organization &amp; administration ; Patients ; Perceived responsibility ; Professional Autonomy ; Qualitative Research ; Social Support ; Studies ; Surveys and Questionnaires</subject><ispartof>Clinical nursing research, 2006-11, Vol.15 (4), p.231-254</ispartof><rights>Copyright SAGE PUBLICATIONS, INC. Nov 2006</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><cites>FETCH-LOGICAL-c292t-e7ee788004d8e48c216b4731a83ecd9990c30a776f717a4ce5b825a68f538c583</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,780,784,27923,27924,30998,30999,79135</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/17056768$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Schoot, Tineke</creatorcontrib><creatorcontrib>Proot, Ireen</creatorcontrib><creatorcontrib>Legius, Marja</creatorcontrib><creatorcontrib>ter Meulen, Ruud</creatorcontrib><creatorcontrib>de Witte, Luc</creatorcontrib><title>Client-Centered Home Care: Balancing Between Competing Responsibilities</title><title>Clinical nursing research</title><addtitle>Clin Nurs Res</addtitle><description>This study explores and describes the perceptions of nurses with respect to everyday client-centered care. A grounded theory study was conducted with 10 Dutch nurses and auxiliary nurses giving home care to chronically ill clients. Participatory observations and semistructured interviews were held. Nurses perceived roles and responsibilities competing with the role as a responsive professional to the client demand: a critical professional, developer of client competencies, individual, and employee. Strategies in balancing between competing responsibilities were distinguished: pleasing, dialoguing, directing, and detaching. Directing (related to impaired client competencies) and detaching (related to organizational barriers) were also used as second choice strategies. Effectively balancing between competing responsibilities was seen in dialoguing and directing as second choice. Conditions identified related to these strategies are awareness of, and responsibility taking for competing responsibilities. Recommendations for practice concern a care relationship and a dialogue with the client, critical ethical reflection, professional autonomy, self-assertiveness and organizational support.</description><subject>Adaptation, Psychological</subject><subject>Adult</subject><subject>Assertiveness</subject><subject>Attitude of Health Personnel</subject><subject>Awareness</subject><subject>Chronic Disease</subject><subject>Client centred practice</subject><subject>Community Health Nursing - education</subject><subject>Community Health Nursing - organization &amp; administration</subject><subject>Conflict (Psychology)</subject><subject>Dialogue</subject><subject>Ethical aspects</subject><subject>Health Knowledge, Attitudes, Practice</subject><subject>Home care</subject><subject>Home Care Services - organization &amp; administration</subject><subject>Home health care</subject><subject>Humans</subject><subject>Middle Aged</subject><subject>Models, Nursing</subject><subject>Negotiating - methods</subject><subject>Negotiating - psychology</subject><subject>Netherlands</subject><subject>Nurse's Role - psychology</subject><subject>Nurses</subject><subject>Nurses' Aides - education</subject><subject>Nurses' Aides - organization &amp; administration</subject><subject>Nurses' Aides - psychology</subject><subject>Nursing</subject><subject>Nursing Methodology Research</subject><subject>Nursing Staff - education</subject><subject>Nursing Staff - organization &amp; administration</subject><subject>Nursing Staff - psychology</subject><subject>Organizational Culture</subject><subject>Patient Advocacy</subject><subject>Patient-Centered Care - organization &amp; administration</subject><subject>Patients</subject><subject>Perceived responsibility</subject><subject>Professional Autonomy</subject><subject>Qualitative Research</subject><subject>Social Support</subject><subject>Studies</subject><subject>Surveys and Questionnaires</subject><issn>1054-7738</issn><issn>1552-3799</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2006</creationdate><recordtype>article</recordtype><sourceid>7QJ</sourceid><recordid>eNqNkU1LAzEQQIMotlbvepHiwdtqZjfJTI6y-AUFL3pe0uystGy7Neke_PemtKAURC9JYN68mckIcQ7yBgDxFqRWiAVJk1sgpQ_EELTOswKtPUzvFM428YE4iXEupVS5hGMxAJTaoKGhuCjbGS_XWZkODlyPn7oFj0sX-FQcNa6NfLa7R-Lt4f61fMomL4_P5d0k87nN1xkjMxIldU2syOdgpgoLcFSwr6210hfSIZoGAZ3yrKeUa2eo0QV5TcVIXG-9q9B99BzX1WIWPbetW3LXx8qQRQ1G_QlqlFYp0v8BScnU5Ehc7YHzrg_LNG0FFoHQmI1NbiEfuhgDN9UqzBYufFYgq80Wqv0tpJTLnbefLrj-Tth9ewKyLRDdO_8o-pvwC6q3ikw</recordid><startdate>200611</startdate><enddate>200611</enddate><creator>Schoot, Tineke</creator><creator>Proot, Ireen</creator><creator>Legius, Marja</creator><creator>ter Meulen, Ruud</creator><creator>de Witte, Luc</creator><general>Sage Publications</general><general>SAGE PUBLICATIONS, INC</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7QJ</scope><scope>ASE</scope><scope>FPQ</scope><scope>K6X</scope><scope>K9.</scope><scope>NAPCQ</scope><scope>7X8</scope></search><sort><creationdate>200611</creationdate><title>Client-Centered Home Care</title><author>Schoot, Tineke ; Proot, Ireen ; Legius, Marja ; ter Meulen, Ruud ; de Witte, Luc</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c292t-e7ee788004d8e48c216b4731a83ecd9990c30a776f717a4ce5b825a68f538c583</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2006</creationdate><topic>Adaptation, Psychological</topic><topic>Adult</topic><topic>Assertiveness</topic><topic>Attitude of Health Personnel</topic><topic>Awareness</topic><topic>Chronic Disease</topic><topic>Client centred practice</topic><topic>Community Health Nursing - education</topic><topic>Community Health Nursing - organization &amp; administration</topic><topic>Conflict (Psychology)</topic><topic>Dialogue</topic><topic>Ethical aspects</topic><topic>Health Knowledge, Attitudes, Practice</topic><topic>Home care</topic><topic>Home Care Services - organization &amp; administration</topic><topic>Home health care</topic><topic>Humans</topic><topic>Middle Aged</topic><topic>Models, Nursing</topic><topic>Negotiating - methods</topic><topic>Negotiating - psychology</topic><topic>Netherlands</topic><topic>Nurse's Role - psychology</topic><topic>Nurses</topic><topic>Nurses' Aides - education</topic><topic>Nurses' Aides - organization &amp; administration</topic><topic>Nurses' Aides - psychology</topic><topic>Nursing</topic><topic>Nursing Methodology Research</topic><topic>Nursing Staff - education</topic><topic>Nursing Staff - organization &amp; administration</topic><topic>Nursing Staff - psychology</topic><topic>Organizational Culture</topic><topic>Patient Advocacy</topic><topic>Patient-Centered Care - organization &amp; administration</topic><topic>Patients</topic><topic>Perceived responsibility</topic><topic>Professional Autonomy</topic><topic>Qualitative Research</topic><topic>Social Support</topic><topic>Studies</topic><topic>Surveys and Questionnaires</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Schoot, Tineke</creatorcontrib><creatorcontrib>Proot, Ireen</creatorcontrib><creatorcontrib>Legius, Marja</creatorcontrib><creatorcontrib>ter Meulen, Ruud</creatorcontrib><creatorcontrib>de Witte, Luc</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Applied Social Sciences Index &amp; Abstracts (ASSIA)</collection><collection>British Nursing Index</collection><collection>British Nursing Index (BNI) (1985 to Present)</collection><collection>British Nursing Index</collection><collection>ProQuest Health &amp; Medical Complete (Alumni)</collection><collection>Nursing &amp; Allied Health Premium</collection><collection>MEDLINE - Academic</collection><jtitle>Clinical nursing research</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Schoot, Tineke</au><au>Proot, Ireen</au><au>Legius, Marja</au><au>ter Meulen, Ruud</au><au>de Witte, Luc</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Client-Centered Home Care: Balancing Between Competing Responsibilities</atitle><jtitle>Clinical nursing research</jtitle><addtitle>Clin Nurs Res</addtitle><date>2006-11</date><risdate>2006</risdate><volume>15</volume><issue>4</issue><spage>231</spage><epage>254</epage><pages>231-254</pages><issn>1054-7738</issn><eissn>1552-3799</eissn><coden>CNREFD</coden><abstract>This study explores and describes the perceptions of nurses with respect to everyday client-centered care. A grounded theory study was conducted with 10 Dutch nurses and auxiliary nurses giving home care to chronically ill clients. Participatory observations and semistructured interviews were held. Nurses perceived roles and responsibilities competing with the role as a responsive professional to the client demand: a critical professional, developer of client competencies, individual, and employee. Strategies in balancing between competing responsibilities were distinguished: pleasing, dialoguing, directing, and detaching. Directing (related to impaired client competencies) and detaching (related to organizational barriers) were also used as second choice strategies. Effectively balancing between competing responsibilities was seen in dialoguing and directing as second choice. Conditions identified related to these strategies are awareness of, and responsibility taking for competing responsibilities. Recommendations for practice concern a care relationship and a dialogue with the client, critical ethical reflection, professional autonomy, self-assertiveness and organizational support.</abstract><cop>Thousand Oaks, CA</cop><pub>Sage Publications</pub><pmid>17056768</pmid><doi>10.1177/1054773806291845</doi><tpages>24</tpages></addata></record>
fulltext fulltext
identifier ISSN: 1054-7738
ispartof Clinical nursing research, 2006-11, Vol.15 (4), p.231-254
issn 1054-7738
1552-3799
language eng
recordid cdi_proquest_miscellaneous_68975164
source Applied Social Sciences Index & Abstracts (ASSIA); Sage Journals Online
subjects Adaptation, Psychological
Adult
Assertiveness
Attitude of Health Personnel
Awareness
Chronic Disease
Client centred practice
Community Health Nursing - education
Community Health Nursing - organization & administration
Conflict (Psychology)
Dialogue
Ethical aspects
Health Knowledge, Attitudes, Practice
Home care
Home Care Services - organization & administration
Home health care
Humans
Middle Aged
Models, Nursing
Negotiating - methods
Negotiating - psychology
Netherlands
Nurse's Role - psychology
Nurses
Nurses' Aides - education
Nurses' Aides - organization & administration
Nurses' Aides - psychology
Nursing
Nursing Methodology Research
Nursing Staff - education
Nursing Staff - organization & administration
Nursing Staff - psychology
Organizational Culture
Patient Advocacy
Patient-Centered Care - organization & administration
Patients
Perceived responsibility
Professional Autonomy
Qualitative Research
Social Support
Studies
Surveys and Questionnaires
title Client-Centered Home Care: Balancing Between Competing Responsibilities
url http://sfxeu10.hosted.exlibrisgroup.com/loughborough?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-09T08%3A04%3A45IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_cross&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Client-Centered%20Home%20Care:%20Balancing%20Between%20Competing%20Responsibilities&rft.jtitle=Clinical%20nursing%20research&rft.au=Schoot,%20Tineke&rft.date=2006-11&rft.volume=15&rft.issue=4&rft.spage=231&rft.epage=254&rft.pages=231-254&rft.issn=1054-7738&rft.eissn=1552-3799&rft.coden=CNREFD&rft_id=info:doi/10.1177/1054773806291845&rft_dat=%3Cproquest_cross%3E57084047%3C/proquest_cross%3E%3Cgrp_id%3Ecdi_FETCH-LOGICAL-c292t-e7ee788004d8e48c216b4731a83ecd9990c30a776f717a4ce5b825a68f538c583%3C/grp_id%3E%3Coa%3E%3C/oa%3E%3Curl%3E%3C/url%3E&rft_id=info:oai/&rft_pqid=197187665&rft_id=info:pmid/17056768&rft_sage_id=10.1177_1054773806291845&rfr_iscdi=true