Relationship-Centered Care: Achieving True Value in Healthcare

Intuitively, most healthcare leaders and caregivers appreciate the significance of effective relationships and their probable connection with positive patient outcome and financial success. In light of the lack of empirical descriptions and support for these relationships, however, a reluctance is s...

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Bibliographic Details
Published in:The Journal of nursing administration 2000-07, Vol.30 (7/8), p.379-385
Main Authors: Malloch, Kathy, Sluyter, David, Moore, Nancy
Format: Article
Language:English
Subjects:
Academies and Institutes
Attitude of Health Personnel
Education, Continuing
Health Knowledge, Attitudes, Practice
Holistic Health
Humans
Interprofessional Relations
Medical Laboratory Science
Models, Organizational
Nursing
Organizational Objectives
Patient-Centered Care - organization & administration
Professional Competence
Professional-Family Relations
Professional-Patient Relations
Psychophysiology
Quality Assurance, Health Care - organization & administration
Social Support
United States
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Summary:Intuitively, most healthcare leaders and caregivers appreciate the significance of effective relationships and their probable connection with positive patient outcome and financial success. In light of the lack of empirical descriptions and support for these relationships, however, a reluctance is seen to ascribe significant value, energy, and financial resources to relationship building. We describe the national initiative sponsored by the Fetzer Institute to support the Relationship-Centered Care Network, describe a relationship model to gain a greater appreciation of the complexities of relationships, and share experiences of an organization that operates based on the principles of relationship-centered care.
ISSN:0002-0443
1539-0721
DOI:10.1097/00005110-200007000-00014