Reliability and validity of a survey to evaluate attitudes and behaviours of pharmacy staff toward near misses

The purpose of this study was to describe attitudes and behaviours of pharmacy staff toward near misses through a survey and interviews. Themes of an acknowledgment of pharmacy process changes resulting from near miss reporting, feelings of personal responsibility, minimizing the importance of repor...

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Bibliographic Details
Published in:Healthcare management forum 2010, Vol.23 (1), p.32-37
Main Authors: Raymond, Colette B., Miller, Sarah H., Wheaton, Hannah R., Honcharik, Nicholas
Format: Article
Language:English
Subjects:
Attitude of Health Personnel
Female
Health administration
Humans
Interviews as Topic
Medication Errors - prevention & control
Medication Errors - psychology
Pharmacists - psychology
Pharmacy Service, Hospital - manpower
Pharmacy Technicians - psychology
Risk Management
Surveys and Questionnaires - standards
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Summary:The purpose of this study was to describe attitudes and behaviours of pharmacy staff toward near misses through a survey and interviews. Themes of an acknowledgment of pharmacy process changes resulting from near miss reporting, feelings of personal responsibility, minimizing the importance of reporting near misses, and a need for further education were evident in both the survey and qualitative discussions. This survey is useful to inform educational efforts and to encourage near miss reporting.
ISSN:0840-4704
2352-3883
DOI:10.1016/j.hcmf.2010.02.006