Factors influencing nurses' organizational citizenship behavior

This study was conducted to identify the factors that influence nurses' organizational citizenship behavior. A cross-sectional design was used, with a convenience sample of 547 nurses from four university hospitals in Seoul and Gyeonggi province. The data were collected through a questionnaire...

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Bibliographic Details
Published in:Journal of Korean Academy of Nursing 2009-08, Vol.39 (4), p.499-507
Main Authors: Park, Junhee, Yun, Eunkyung, Han, Sangsook
Format: Article
Language:Korean
Subjects:
Adult
Attitude of Health Personnel
Cross-Sectional Studies
Female
Humans
Interprofessional Relations
Job Satisfaction
Leadership
Nursing
Nursing Staff, Hospital - organization & administration
Nursing Staff, Hospital - psychology
Organizational Culture
Power (Psychology)
Surveys and Questionnaires
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Summary:This study was conducted to identify the factors that influence nurses' organizational citizenship behavior. A cross-sectional design was used, with a convenience sample of 547 nurses from four university hospitals in Seoul and Gyeonggi province. The data were collected through a questionnaire survey done from September 22 to October 10, 2008. The tools used for this study were scales on organizational citizenship behavior (14 items), self-leadership (14 items), empowerment (10 items), organizational commitment (7 items), job satisfaction (8 items) and transformational.transactional leadership (14 items). Cronbach's alpha and factor analysis were examined to test reliability and construct validity of the scale. The data collected were processed using SPSS Window 15.0 Program for actual numbers and percentages, differences in the dependent variable according to general characteristics, and means, standard deviations, correlation coefficients and multiple regression analysis. The factors influencing nurses' organizational citizenship behavior were identified as self-leadership(beta=.247), empowerment (beta=.233), job satisfaction (beta=.209), organizational commitment (beta=.158), and transactional leadership (beta=.142). Five factors explained 42.0% of nurses' organizational citizenship behavior. The results of this study can be used to develop further management strategies for enhancement of nurses' organizational citizenship behavior.
ISSN:2005-3673
DOI:10.4040/jkan.2009.39.4.499