Inviting Participation in Organizational Change Through Ownership Talk

This article takes the practitioner’s view toward and focuses on participation through talk within multiparty settings of one process consulting case. From the perspective of discursive psychology, the authors ask what happens in interaction when the consultant is working to put into practice the id...

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Bibliographic Details
Published in:The Journal of applied behavioral science 2010-03, Vol.46 (1), p.92-118
Main Authors: Kykyri, Virpi-Liisa, Puutio, Risto, Wahlström, Jarl
Format: Article
Language:English
Subjects:
Attitudes
Client participation
Consultants
Discourse analysis
Organization theory
Organizational Change
Organizational Development
Ownership
Participation
Studies
Values
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Summary:This article takes the practitioner’s view toward and focuses on participation through talk within multiparty settings of one process consulting case. From the perspective of discursive psychology, the authors ask what happens in interaction when the consultant is working to put into practice the ideal of active client participation in organizational change. They argue that participation is established when psychological ownership of the process is displayed through talk in interaction. This happens when what the authors call “ownership talk” is used: A person is sharing his or her views, interests, and experiences related to the change process.The authors provide detailed observations and interpretations about how local rules of displaying ownership talk are provided by the consultant and how they are negotiated, tested, and followed by the participants. The value of the ownership talk concept in developing theory and practices within the fields of organizational change, organizational development, and process consulting work is discussed.
ISSN:0021-8863
1552-6879
DOI:10.1177/0021886309357441