Implementing enterprise resource planning (ERP) systems in small and midsize manufacturing firms

Enterprise resource planning systems, if implemented successfully, can bestow impressive strategic, operational and information-related benefits to adopting firms. A failed implementation can often spell financial doom. Currently, most of the information about the failures and successes are based on...

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Bibliographic Details
Published in:International journal of operations & production management 2003-01, Vol.23 (8), p.850-871
Main Authors: Muscatello, Joseph R., Small, Michael H., Chen, Injazz J.
Format: Article
Language:English
Subjects:
Alliances
Case studies
Customer services
Enterprise resource planning
Information dissemination
Inventory
Manufacturers
Manufacturing resource planning
Material requirements planning
Production planning
Project management
Resource management
Software
Studies
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Summary:Enterprise resource planning systems, if implemented successfully, can bestow impressive strategic, operational and information-related benefits to adopting firms. A failed implementation can often spell financial doom. Currently, most of the information about the failures and successes are based on reports on implementations in large manufacturing and service organizations. But enterprise resource planning vendors are now steadily turning their marketing sights on small and medium-sized manufacturers. The time is ripe for researchers to gather, analyze and disseminate information that will help these firms to implement their projects successfully. This research adopts a multiple case study approach to investigate the implementation process in small and midsize manufacturing firms in the US. The research focuses on implementation activities that foster successful installations and are developed using information gleaned from our field studies of four projects. Avenues for future research are also suggested.
ISSN:0144-3577
1758-6593
DOI:10.1108/01443570310486329