The telephone syndrome

Over the past ten years the telephone, that ubiquitous instrument of modern communication, has been the subject of several health care research studies. Perhaps because pediatricians, of all health professionals, are most closely bound by Ma Bell's umbilical cord, most of these studies have foc...

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Bibliographic Details
Published in:Pediatrics (Evanston) 1979-11, Vol.64 (5), p.696-697
Main Author: Heagarty, M C
Format: Article
Language:English
Subjects:
Diagnostic Services
Humans
Internship and Residency
Pediatrics - education
Physician-Patient Relations
Telephone
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Summary:Over the past ten years the telephone, that ubiquitous instrument of modern communication, has been the subject of several health care research studies. Perhaps because pediatricians, of all health professionals, are most closely bound by Ma Bell's umbilical cord, most of these studies have focused upon the use of the telephone in pediatric practice. The work of Levy et al1 and Strasser et al2 in this issue of Pediatrics represents examples of the continuing interest of health care researchers in this topic. On the basis of this as well as previous research at least one generalization can be made. Conventional pediatric residency programs do not seem to provide young physicians with adequate training and necessary experience to use the telephone effectively or perhaps even safely.
ISSN:0031-4005
1098-4275
DOI:10.1542/peds.64.5.696