User engagement by user-centred design in e-Health

This paper describes the application of user-centred design (UCD) methods and a user engagement (UE) approach to a case study development of a visualization tool (ADVISES) to support epidemiological research. The combined UCD/UE approach consisted of scenario-based design, and analysis of the users&...

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Bibliographic Details
Published in:Philosophical transactions of the Royal Society of London. Series A: Mathematical, physical, and engineering sciences physical, and engineering sciences, 2010-09, Vol.368 (1926), p.4209-4224
Main Authors: Sutcliffe, Alistair, Thew, Sarah, De Bruijn, Oscar, Buchan, Ian, Jarvis, Paul, McNaught, Jock, Procter, Rob
Format: Article
Language:English
Subjects:
Computer Graphics
Computer software
Computer Systems
Data visualization
Datasets
Design
Design analysis
Design engineering
Epidemiologic Methods
Epidemiology
Graphic design
Humans
Information Visualization
Medical Records Systems, Computerized
Participatory Design
Software
Software Design
Statistical analysis
United Kingdom
User Engagement
User-Centred Design
User-Computer Interface
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Summary:This paper describes the application of user-centred design (UCD) methods and a user engagement (UE) approach to a case study development of a visualization tool (ADVISES) to support epidemiological research. The combined UCD/UE approach consisted of scenario-based design, and analysis of the users' tasks and mental model of the domain. Prototyping and storyboarding techniques were used to explore design options with users as well as specifying functionality for two versions of the software to meet the needs of novice and expert users. An evaluation of the prototype was carried out to assess the extent to which the expert model would support public health professionals in their analysis activities. The results of the design exploration requirements analysis study are reported. The implications of scenario-based design exploration, participatory design and user engagement are discussed.
ISSN:1364-503X
1471-2962
DOI:10.1098/rsta.2010.0141