Integration of strategic management, process improvement and quantitative measurement for managing the competitiveness of software engineering organizations

Strategic management is a key discipline that permits companies to achieve their competitive goals. An effective and explicit alignment and integration of business strategy with SPI initiatives based on measurement is essential to prevent loss of income, customers and competitiveness. By integrating...

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Bibliographic Details
Published in:Software quality journal 2010-09, Vol.18 (3), p.341-359
Main Authors: Guzmán, Javier García, Mitre, Hugo A., Amescua, Antonio, Velasco, Manuel
Format: Article
Language:English
Subjects:
Alignment
Balancing
Business
Business process reengineering
Case studies
Competition
Compilers
Computer Science
Customers
Data Structures and Information Theory
Decision making
Environmental scanning
Information technology
Interpreters
Measurement techniques
Objectives
Operating Systems
Organizations
Programming Languages
Proposals
Software development
Software engineering
Software Engineering/Programming and Operating Systems
Software industry
Strategic management
Strategy
Studies
SWOT analysis
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Summary:Strategic management is a key discipline that permits companies to achieve their competitive goals. An effective and explicit alignment and integration of business strategy with SPI initiatives based on measurement is essential to prevent loss of income, customers and competitiveness. By integrating SPI models and measurement techniques in the strategy management process, an organization’s investments will be better aligned with strategy, optimizing the benefits obtained as a result of an SPI program. In this paper, the authors propose BOQM (Balanced Objective-Quantifiers Methodology) that integrates properly strategic management, process improvement and quantitative measurement to manage the competitiveness of software engineering organizations. Finally, this paper presents and discusses the results from implementing BOQM in a software development organization.
ISSN:0963-9314
1573-1367
DOI:10.1007/s11219-010-9094-7