Transactive Memory in Organizational Groups: The Effects of Content, Consensus, Specialization, and Accuracy on Group Performance

Previous research on transactive memory has found a positive relationship between transactive memory system development and group performance in single project laboratory and ad hoc groups. Closely related research on shared mental models and expertise recognition supports these findings. In this st...

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Bibliographic Details
Published in:Journal of applied psychology 2003-10, Vol.88 (5), p.866-878
Main Author: Austin, John R
Format: Article
Language:English
Subjects:
Adult
Biological and medical sciences
Fundamental and applied biological sciences. Psychology
Group dynamics
Group interaction
Group Performance
Human
Humans
Institutional Management Teams
Interpersonal Relations
Knowledge
Knowledge Level
Memory
Organization theory
Organizational behavior
Organizational research
Psychology
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Social attribution, perception and cognition
Social psychology
Studies
Task Performance and Analysis
Teamwork
Work Teams
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Summary:Previous research on transactive memory has found a positive relationship between transactive memory system development and group performance in single project laboratory and ad hoc groups. Closely related research on shared mental models and expertise recognition supports these findings. In this study, the author examined the relationship between transactive memory systems and performance in mature, continuing groups. A group's transactive memory system, measured as a combination of knowledge stock, knowledge specialization, transactive memory consensus, and transactive memory accuracy, is positively related to group goal performance, external group evaluations, and internal group evaluations. The positive relationship with group performance was found to hold for both task and external relationship transactive memory systems.
ISSN:0021-9010
1939-1854
DOI:10.1037/0021-9010.88.5.866