Complaint and Disciplinary Systems in Dentistry in Sweden: A Presentation and Discussion of Their Efficacy in Preventing Malpractice

The Swedish systems for complaints and supervision with many possibilities of claiming on different levels may lead to prevention of future problems in medical and dental care. The systems are corrective, preventive and compensatory, and are important in the process of quality assurance. However, so...

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Bibliographic Details
Published in:Quality assurance in health care 1993-09, Vol.5 (3), p.187-199
Main Authors: René, Nils, Westesson, Per-Lennart, Öwall, Bengt
Format: Article
Language:English
Subjects:
Cross-Cultural Comparison
Dentistry - standards
Humans
Informed Consent - legislation & jurisprudence
Liability, Legal
Licensure, Dental - legislation & jurisprudence
Malpractice - legislation & jurisprudence
Patient Education as Topic - legislation & jurisprudence
Patient Satisfaction - legislation & jurisprudence
Quality Assurance, Health Care - legislation & jurisprudence
Sweden
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Summary:The Swedish systems for complaints and supervision with many possibilities of claiming on different levels may lead to prevention of future problems in medical and dental care. The systems are corrective, preventive and compensatory, and are important in the process of quality assurance. However, some elements need improvement. The present paper gives as a background an overview of the Swedish systems and discusses a few cases. Comparisons with systems in other countries, especially the USA, are made, and new measures are discussed. There is a need for smooth, preventive measures as well as strong, punitive and corrective measures. Recidivist doctors/dentists must be stopped. Los sistemas suecos para presentar reclamaciones y supervisar los casos en que se producen en los diferentes niveles asistenciales pueden prevenir futuros problemas en la atención médica y dental. Los sistemas son correctivos, preventivos y compensatorious y tienen una importante función en el proceso de la garantía de calidad. Sin embargo, algunos elementos necesitan ser mejorados. El presente artículo describe los sistemas suecos de reclamaciones y presenta algunos casos concretos. Se realizan comparaciones con sistemas de otros países (especialmente de USA) y se discuten nuevas medidas. Se necesitan tanto suaves medidas preventivas como fuertes medidas correctoras y punitivas. Los médicos/dentistas reincidentes deben dejar de trabajar.
ISSN:1040-6166