Comprehensive measurement of maternal satisfaction: The modified Mason Survey

A three‐stage process was undertaken to identify and modify a tool that was capable of measuring the many aspects of maternal satisfaction relevant to Australian women. First, the scope of maternal satisfaction to be measured was defined by summarizing available literature and surveys purporting to...

Full description

Saved in:
Bibliographic Details
Published in:International journal of nursing practice 2002-06, Vol.8 (3), p.127-136
Main Authors: Johnson, Maree, Langdon, Rachel, Yong, Lian, Stewart, Helen, Kelly, Pauline
Format: Article
Language:English
Subjects:
Australia
Biological and medical sciences
Female
General aspects
Health participants
Humans
Mason Survey
maternal
Maternal Health Services - standards
Maternity services
measurement
Measures
Medical sciences
Mothers
New South Wales
Nursing
Outcome Assessment (Health Care)
Patient Satisfaction
Program Evaluation
Public health. Hygiene
Public health. Hygiene-occupational medicine
Quality insurance (general aspects)
Satisfaction
Surveys and Questionnaires
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:A three‐stage process was undertaken to identify and modify a tool that was capable of measuring the many aspects of maternal satisfaction relevant to Australian women. First, the scope of maternal satisfaction to be measured was defined by summarizing available literature and surveys purporting to measure maternal satisfaction (including surveys used in maternity services in New South Wales). The multidimensional nature of maternal satisfaction was confirmed, with 16 core aspects (common to the literature and local surveys) and nine additional unique aspects of maternal satisfaction being identified. Second, these core and additional aspects were used to examine the comprehensiveness of the Mason Survey, a survey recommended by the National Health and Medical Research Council of Australia for use in maternity services. Eighty‐eight per cent of the core and additional aspects (22/25) were found to be present in the Mason Survey. Third, an expert panel further modified the Mason Survey by removing items not applicable to the Australian context. The modified Mason Survey is a comprehensive measure of maternal satisfaction suitable for Australian women and capable of providing valuable information on the quality of services and future planning for maternity services.
ISSN:1322-7114
1440-172X
DOI:10.1046/j.1440-172X.2002.00353.x