Self-scheduling: satisfaction guaranteed?

Giving nurses some control over their work schedule may be one way a large health care facility can recruit and retain qualified staff. At Mayo Clinic in Rochester, MN, nurses are able to choose from a variety of schedules customized to each nursing area based on patient-care needs. Choices include...

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Bibliographic Details
Published in:Nursing management 2003-07, Vol.34 (7), p.16-18
Main Authors: Robb, Elizabeth A, Determan, Amy C, Lampat, Lucy R, Scherbring, Mary J, Slifka, Rochelle M, Smith, Nathan A
Format: Article
Language:English
Subjects:
Attitude of Health Personnel
Case studies
Collaboration
Decision Making, Organizational
Employee empowerment
Guidelines as Topic
Hospitals
Humans
Job Satisfaction
Minnesota
Nurses
Nursing
Nursing administration
Nursing Administration Research
Nursing Staff, Hospital - psychology
Nursing Staff, Hospital - supply & distribution
Personnel Staffing and Scheduling - organization & administration
Recruitment
Schedules
Scheduling
Workforce planning
Workload
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Summary:Giving nurses some control over their work schedule may be one way a large health care facility can recruit and retain qualified staff. At Mayo Clinic in Rochester, MN, nurses are able to choose from a variety of schedules customized to each nursing area based on patient-care needs. Choices include start times, shift lengths, and days of the week. These scheduling options have become an essential component of job satisfaction. A 16-member Employee Self-Scheduling work group was created, selecting members based on experience with self-scheduling and the department's commitment to shared governance. The team consisted of directors of nursing, nurse managers, staff RNs, scheduling personnel, and a nurse educator.
ISSN:0744-6314
1538-8670