Commentary on Holmstrom I & Hoglund A (2007) The faceless encounter: ethical dilemmas in telephone nursing. Journal of Clinical Nursing 16, 1865-1871

Commentary on research about ethical dilemmas encountered in their telephone interactions with callers. The concept of nurses' moral sensitivity and the impact of the organisational ethical climate are discussed and it is argued that both need to be addressed if nurses are to be competent to de...

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Bibliographic Details
Published in:Journal of clinical nursing 2008-08, Vol.17 (16), p.2237-2239
Main Author: Winch, Sarah
Format: Article
Language:English
Subjects:
Attitude of Health Personnel
Conflict (Psychology)
Humans
Nurse's Role - psychology
Nurse-Patient Relations - ethics
Nursing
Telephone - ethics
Citations: Items that this one cites
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Summary:Commentary on research about ethical dilemmas encountered in their telephone interactions with callers. The concept of nurses' moral sensitivity and the impact of the organisational ethical climate are discussed and it is argued that both need to be addressed if nurses are to be competent to deal with ethical issues. [(BNI unique abstract)] 10 references
ISSN:0962-1067
1365-2702
DOI:10.1111/j.1365-2702.2008.02395.x